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Customer reviews

Rating 4.7 out of 5 stars with 3495 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,495 reviews
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too heavy to lift and hang on the wall. Overall the good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    item returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have enjoyed using this element, but technician said it was not made to mount of our brick fireplace wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with product. Wish it would go up and down on a slider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Kinda difficult to move around by yourself. Holds my 85 inch though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s seems to be a good mount, but this is the first mount that I’ve ever used. So I have no prior experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Sanus tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with basic skills. Works perfect for my LG G2 77". Easy to move and very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    tv bracket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very well made ,strong heavy duty,we feel very confident it will support our tv

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Super smooth movement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but top notch. It is insanely smooth. But more so than the cheaper mounts out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Wall Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television mount was perfect for my 85” Samsung TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was recommended for the TV we purchased by Best Buy salesperson, did not lined up correctly, making it difficult to attach the wiring.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    A little too loose which makes it wobbly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install. They did fine, it is just hard to keep it level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the tilt correct following the instructions. I called Sanus twice and got two completely different instructions. The first support person told me to disregard the instructions and follow a different procedure - it didn’t work. The second person told to follow the instructions, which I had done and they didn’t work either. When I get the tilt correct in the extended position it was off when I push it in to the wall. The second rep told me to take our 77” LG (81 pounds above the fireplace) off the wall and try again. Product doesn’t work as advertised and the Sanus customer support is terrible. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Bear,
      Sorry to hear that this mount hasn't lived up to your expectations. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      Nate @ SANUS Sanus

  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Reasonable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount worked as expected and provides reasonable support. Its a very heavy duty mount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I do recommend you buy it………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not swivel easily and very heavy to mount onto the wall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A lot of money for a wobbly unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, you would think that this thing would be sturdy, but it is very flimsy. Although it does hold my 75" unit, it is very wobbly. No real way to tighten it up to make it feel more secure. If it wasnt for the way it extends, I would've opted for a much cheaper unit. Might be better for a smaller TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is the quality construction these days?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually functions well and I think sanus could have had a winner. But I tightened the arms, very gently I might ad, so me and my buddy can get the TV mounted without the arms moving all over the place. The bolts are now stripped and I can loosen the arims and the tv on the mount doesn’t move freely with anny kind of ease. Though it is very secure on the wall, I don’t want extra stress pulling the tv out. Again, they almost had a winner so I’ll buy another for another tv. But sadly, this is such an inconvenience and I just don’t have the time to do anything about it. Best Buy originally sold me an obvious open box at full price that was missing parts so I already had to deal with a ln exchange and wait.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 1 out of 5 stars

    Very difficult to move the tv in any direction.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is secure and appears to be sturdy. I had the Tech team install the mount and TV. My issue is that the mount is difficult to use. The TV is wide. I have to stretch my arms to the sides of the tv and use all of my body weight to pull the TV from the wall to change the direction to view it from another room. It is just a difficult to return to the wall. I have Best Buy tech coming to look at it next week.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      There are directions on page 12 of the instruction manual (linked below) describing how to adjust the tension of the extension/retraction arm using the provided hex key. Hope this helps! If you have any other issues feel free to give customer service a call at 1-800-359-5520 and they should be able to help you out.
      Thanks,
      Nate @ SANUS
      https://www.sanus.com/assets/products/blf328/documents/BLF328_IM_200930.pdf Sanus

  • Rated 3 out of 5 stars

    I wish I got a more sturdy mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine on sale (aroun $170 i think) so i wont be super harsh. For a 86" TV i find this stand wobbly and kind of scary to utilize the way they show in the pics/videos...not to mention, every time i move it I have to waste 5 minutes balancing it so it doesnt go crooked

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was Just what we needed to solve our unusual wall construction.

    I would recommend this to a friend