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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3496 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,496 reviews
  • Rated 1 out of 5 stars

    So heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100lbs tv mount it ruined my whole drywall omg this is completely different than standart tv mounts

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Was the mount installed into wood studs or just drywall? This mount is made for wood stud or concrete installation. If you have any questions or need assistance with anything please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help.

      Thanks,
      - Haydn @ SANUS Sanus

  • Pros mentioned:
    Installation, Swivel

    Rated 3 out of 5 stars

    Not a mount for TV's larger than 75 inches!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I'd like to say I purchased this model and the previous version BLF228-B1 and have mounted two televisions using them. The box for this product clearly shows a max size of 75 inches. It does not indicate that it is rated for larger televisions on the box. I had intended to use the model to hang an 82 inch Samsung television, but seeing the box I decided to go with the other model. The older model BLF228-B1 does say that it is rated for up to a 90 inches and it does a great job holding up my Samsung. I used this model to hang a 65 Sony in another room. When you compare the two models side-by-side, the older model is clearly heavier and from all appearances stronger than the older model. In the store, like the website, the signage indicates that this model is acceptable for larger televisions but I believe this might be an error made by either Sanus or Bestbuy. So I would say avoid this mount if you are trying to mount a tv larger than 75 inches, go with the older model BLF228-B1, or the elite model on the website. Other than the weird sizing issue the mount is great. It was easy to mount with the instructions provided and my friend and I mounted the tv in about 20 minutes. The mount allows for a wide range of movement and can extend out around 28 inches as claimed. It is easy to adjust the angle and lock it in place. Also, the cable management in the arm is very convenient, though be sure to leave enough slack to allow movement. So overall, I would recommend this mount for anyone who wants the ability to freely move their tv left or right and be able to pull the tv away from the wall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yeaaaa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was fine and now it’s crooked. Save your time and buy off Amazon. Better chance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a 86 inch This wall mount sucks..my tv is not stable And I paid to have it professionally install... I want my money back... The worst

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an outdoor TV and the website listed this mount as something others bought with the TV. Only to get it and find out the mount is not recommended by Sanus (eliminates warrenty) for outdoor use. Returning process seems to be quick and easy

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Sorry to hear that Jeff. Unfortunately, none of our mounts are rated for outdoor use. I apologize for any confusion that was caused by this. Happy to hear that the return process was quick and easy for you. Hope you ended up finding the correct mount for your specific situation.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    Not strong enough for 85 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though levels are accurate tv is still not level. It's not strong enough for an 85inch even though it's in its weight category. Poor poor score for how expensive it was!!!

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      What is the model number of your TV and how much does your TV weight? This mount can support TVs up to 90" and can support up to 125 lbs. If you have any questions on adjustments or anything please give us a shout at [email protected] or at 1-800-359-5520, we are happy to help!

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    Not good for 85" Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad could not make it work to hang 85" Sony TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product passes but.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their support line is usless, gave us completely wrong information!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong TV mount sold to me !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work with my 70" flat screen TV as associate stated it would. So I returned this item with no problem but had to purchase the correct mounting bracket else where.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Sorry to hear that. That is very frustrating. What is the model number of your TV? Any additional info here would help. For future reference BestBuy does have a mount finder tool on their website to help find which mounts are compatible or our support team would be happy to help you out as well. You can reach us at info@sanus.com

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. Does not extend or swivel very well. There are others that are a lot better.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Sorry that this mount isn't working out the way you had hoped! Our support team is available 7 days to help when needed. Give them a shout at info@sanus.com or 1-800-359-5520 and they should be able to help with this issue.
      Thanks,
      Nate @ SANUS Sanus

  • Rated 1 out of 5 stars

    Don’t use magnolia for instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was taken from me to finish someone else’s job. My job is still not finished. I am very dissatisfied and will never shop here again. I wanted security system but not by you guys!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible for 65 inch oled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems with it thats only sold at Best Buy. Can't keep it straight and really hard to pull off the wall even for a guy. Bought the better one that they sell for $ 20.00 more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage...it would just move too easily no matter how tight u made the tilt and level... U nearly breath on it and it would tilt lopsided...

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      Thanks for reaching out. We're sorry to hear about your experience with the mount. We're sharing your feedback with our product team.

      Katie @SANUS Sanus

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up damaged. Will reach out to Best Buy and Sanus and update but for the price it shouldn’t have arrived with dings in it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion

    Rated 2 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good if you want to turn to many locations viewing points.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the mount, my wall could not hold it, after the tech made a hole in my wall, she discovered this.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Sorry to hear that. Out of curiosity why couldn't your wall hold the mount? Any additional info here would be helpful.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 3 out of 5 stars

    Adjustable wall Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Properly installed by Best Buy, however it takes two people to adjust in and out of wall mount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot logout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A logout option is reallt difficult to fine on this App. I am unable to logout as a result

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for 75" tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weak spot is where the tv rests on the small notch of the arms. Very flimsy!! Cute design.... NOT FOR 75" TVS!!!

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi John,

      Thanks for reaching out. We're sorry to hear you are not satisfied with your mount purchase. We'd love to know more about any of the issues you're having, so we can see if there is an appropriate solution. Can you share a bit more about what you're experiencing with the connection between the TV bracket and mount arm?

      - Katie @SANUS Sanus

  • Rated 1 out of 5 stars

    Did not work for our wall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not end up using this TV wall mount. It would not work with our wall because we have metal studs in the wall.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Sorry to hear that. For a steel stud wall, I would recommend either a low profile or tilt mount. A full-motion mount isn't compatible with steel studs due to the twisting and turning of the mount which can warp the studs. If you have compatibility questions please give us a shout at info@sanus.com or at 1-800-359-5520.

      Thanks,
      - Haydn @ SANUS Sanus