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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1335 reviews

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Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, smooth motion, and relatively easy installation of this TV wall mount. Many appreciate its swivel capabilities, allowing for flexible viewing angles. However, some customers found the price to be high and experienced compatibility issues with certain TV models. A few also noted that the mount is heavy and that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,335 reviews
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase correct hardware to mount bracket to TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good product - plastic spacers/not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I supplemented the spacers with after market washers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup and use with wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra HD TV is easy to setup,, but 1rst was faulty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and secures TV nicely on wall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great once hung up. To get it hung was another job in its self. The spacers that you must use with the screws are way to long for the 50 inch Vizio we bought. Ended up cutting the spacers in half and then it worked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definately NOT "Universal"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically I was looking for a full motion TV mount. Well I got one but it wasn't at the cost of installation! Two HUGE problems...first, the bolts to mount the TV to the mount are not the right length for my 40" Samsung SmartTV. They were too long when used alone...or too short when used with the spacers included. Secondly, the bracket fit directly over the port where your power plug goes and unless you use the spacers (I cut them down to size) then you can't get your TV plugged in! For the price you pay this thing should not require any modifications!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Philips flat panel LED, purchased 2007, and it didn't fit it. Had to return it. Other than that, it seemed like a solid mount.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer svc from Sanus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation instructions with package as in most products. Contractor and I both tried to contact provider and it was a typical hide/seek game. First unable to connect to tech svc then when transferred it was a disconnect after long busy signal. Next wrong department and continual busy signal. I asked to speak to supervisor and the results were the same. Contractor had to configure set up himself! Not good customer relations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and then returned because I found one similar for 1/5 the price. Mechanically this is probably very sound but the price is not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bought wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that had full range of motion, this was not it. Partially the salemans fault, I returned it and got something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong wall mount needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When geek squad came to install tv, wrong mount purchased. Had to return to store. Geek squad are totally worth the money for installation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount died not tilt forward as Much as the directions would indicate This is my only complaint otherwise it works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelf doesn't stay level, but I like that it swivels and tilts. Assembly was fairly easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power cord whole get covered up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to the drill 10 hole to make one big one into the stand to make a space for the power cord

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced, not full range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in spite of what the diagram on the package shows, this mount does NOT swivel vertically...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves the circle rotation is loose so your tv is leaning dieagnal hard to watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    goes up easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this item and it was priced right compared to what is in other stores.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke the first day I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service said there was nothing they could do, and hung up the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    maybe average - not too great, but adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tech here twice to adjust the arm - and it still isn't that stable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this for a larger one that could handle my larger TV

    I would recommend this to a friend