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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2568 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Premium Series Full-Motion TV Wall Mount's sturdiness and wide range of motion, finding installation to be relatively easy. While some found the price and weight to be drawbacks, many appreciated the mount's ability to accommodate various TV sizes and its tilting functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,568 reviews
  • Rated 1 out of 5 stars

    not stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 65" tv was installed by Geek Squad Rep. the bracket allowed to much free play and had to be replaced after 3weeks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work With Older TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving my Pioneer Kuro to a different room after buying a new TV. Best Buy recommend this wall mount. This will not work with older TV's due to brackets on back of the TV.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi CatskillCowboy,
      I'm sorry to hear that this did not work out for you. For a full list of mounts that are compatible with your product, take a look at the selection assistant here, where you can plug in your model # of your Pioneer and will get a list of mounts that will work! http://mf1.bestbuy.selectionassistant.com/

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this mount in my screened in porch. It was installed the summer of 2017 and stopped working this year. The mount no longer moves up and down.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      We're sorry to hear about the issues with your mount. Contact our customer support team and they will help you out: 1-800-359-5520.

      Katie @SANUS Sanus

  • Rated 1 out of 5 stars

    Poor TV Mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too stiff. Hard to move tv in any direction. Felt like it make fall if I pulled too hard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected The rack shag when the TV was put on it therefore the installer had to Mount it three times to get it at the right height.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello Harold,
      I'm sorry to hear that this didn't work out for you. To make sure that your TV will work with your TV, check out our mountfinder tool here:
      http://mf1.bestbuy.selectionassistant.com/. Also, if you ever are in need of assistance when installing, feel free to call us at 800-359-5520. We're here 7 days a week til 7pm CST.

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    TV wouldn't fit it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting screws are uniquely positioned and wouldn't fit the mount.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      I'm sorry that this did not work for your TV. To make sure that your TV is compatible with your mount of choice, consult our selection assistant here: http://mf1.bestbuy.selectionassistant.com/

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item. The installer said my wall could not support this wall mount

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      Thanks for reaching out. The majority of our mounts are compatible with woods studs and concrete walls with select mounts compatible with steel studs. If you need any help finding a mount that will work with your specific wall type, our customer support team can help you out: 1-800-359-5520.

      - Katie @SANUS Sanus

  • Rated 1 out of 5 stars

    Too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great design for full range motion. But it was too bulky to hang the Tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bracket. Years later and it still gojng strong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT NEED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My existing mount worked fine. No need to reinstall.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi There,
      Sorry you did not need this. I'm sure you can return through Best Buy or maybe you can find another project to use it on!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not work in the corner like the sellman said it would

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion

    Rated 5 out of 5 stars

    Great Mount!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range of motion to give you the best view from anywhere in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Motion, Sturdiness

    Rated 5 out of 5 stars

    Great Wall Mount for larger TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thing! We have it in the bedroom with a 55" TV on it but, we can turn it and swing it all the way out a watch in the bathroom tub in the restroom. Pretty neat and very strong. Pricey but, was worth the price to us!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robust, Reliable, Easy to install, Very Heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this for Sony X900E 75" panel. Wall mount on drywall, at top mount-hole at height of 78". Find the stubs, drill pilot holes, secure the wall mount, and attach the mount arm. It took me about 2 hours to do those. Hangs 75" TV no problem, and very easy to adjust. Highly recommended. I did have some problems while secure the arm piece and find the suitable height: (a) Sanus has a web site to find the mount hole height. It is very useful. However, one of the options seems not work correctly. When it asks if the TV attachment is center mount or non-center, I select as non-center because the mount to this Sony 75" TV is close to bottom, not center. The recommended measurement is way to low, so my first drill holes are quite off. Then, I did it myself, and my measurement is pretty the same as Sanus's "center" mounted numbers. So, BE SURE YOU CONFIRM THE NUMBERS BEFORE YOU DRILL IF YOU THINK YOURS IS NOT CENTER MOUNT. (b) The TV is secured to TV arm pretty well. However, the TV arm allows TV to rotate a bit (I guess that is for users to adjust level?). It does not bother me a lot, however, when I adjust the TV, I need to adjust the rotation a bit every time. (c) There are two plastic covers to hide wall mount screws. These two plastic pieces are very hard to detach, if you do not detach it carefully, the "tiny lock" mechanism will break easily. I need to quick glue those small pieces because I broke two of them. Be sure you bend these plastic covers a bit to detach them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best wall mount you can buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe this is the strongest and most stable wall mount available. Installed on my 50" Samsung nu8000 was as straight forward as any other wall mount I've installed. this mount is very heavy. I believe the shipped weight was 26 lbs. my TV is 29 lbs to give you an idea of how heavy this beast is. I think I'd be more worried about the wall studs failing than anything on the mount ever giving up! definitely make sure you have found the center of the studs with this guy (of course..but just saying) Also the fact that this will extend 28" from the wall and still feel solid is awesome! The ONLY reason I will not rate this thing 5 stars is because of the ridiculously cheap plastic trim that covers the lag bolt holes on the wall bracket. Seriously Sanus why would you engineer such a bad-A product and skimp out on the beauty trim. you would have been better off saving the money on manufacturing and just not included them, They'll just break when you remove them out of the box anyways. Price is high. but if you have the coin and want something that will be a quality solid piece. Buy once cry once I say.

    I would recommend this to a friend
  • Pros mentioned:
    Motion
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Older style TV mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well constructed mount. Smooth motion and plenty of flexibility in leveling even after mounting. The downside is its way too heavy for today's light weight televisions. This mount will weight more than almost every 55" TV on the market. Unnecessary today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Strong and stable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate who helped me select my 65" curved screen TV suggested this wall mount, and I am glad he did - it is quite sturdy and makes it easy to turn the TV left or right - wrell worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Best TV mount on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid - Absolutely, the best mount I've installed, yet!

    I would recommend this to a friend
  • Pros mentioned:
    Motion

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the way on how it you could move it all around really nice the best for my TV Samsung curve nu8500

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    BEST FULL MOTION IN THE MARKET

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for a 65 inch tv and it worked perfectly , very sturdy , easy to assemble and to mount.

    I would recommend this to a friend
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