Customer Ratings & Reviews
- Model:
- SR1AI0BL
- SKU:
- 6347820
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Remote U's ease of use, compatibility with various devices, and straightforward setup process. Many appreciate its customizable interface and touchscreen functionality. However, some users find the remote's size too small and express concerns about its battery life and occasional software glitches. A few also mention the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
Futuristic Remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool remote and comes with some awesome features. It does have to be charged pretty frequently but its worth it for what you are getting.
I would recommend this to a friendBeautiful remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a little work. I gave it 5 stars because it does everything you need it to do. Just wish I could have connected it to my smart switch and smart ceiling fan.
I would recommend this to a friendNot as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor IR distance, and lacks button functions on other remotes. The smart learning feature wouldn’t recognize button functions on the old remotes. Less than five feet away and it was a struggle to get it to work with the cable box. Extremely disappointed and returning the remote less than 24 hours after delivery.
No, I would not recommend this to a friendBrand response from Sevenhugs
Posted .Thank you for taking the time to provide us with your feedback. Some of this behaviour definitely does not sound normal so we would love to be able to hear more about your experiences so please feel free to reach out to us at [email protected]
We are sorry to learn that Smart Remote did not meet up to your expectations, we are constantly making improvements and fixes to Smart Remote so we hope that you will consider giving Smart Remote another chance in the future.
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a zero I would. I got this as a Christmas gift and even for free it’s useless.This thing is way to sensitive and just does whatever it wants. I waited to long and now I can’t return it. Don’t buy this remote. It’s a $200 paper weight. Trash ,buy something else.
No, I would not recommend this to a friendBrand response from Sevenhugs
Posted .Hello Steve,
I am sorry to hear you had a negative experience. I would be more than happy to assist you.
Can you please write in to support:
https://support.sevenhugs.com/t/h4byxr/contact
I look forward to your response.
Finally! One that works!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is wonderful! Their online support staff is incredible! This remote can do everything I wanted it to.
I would recommend this to a friendHated it!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!!! Hated it so much I returned it! Hard to set up and ultimately more of a pain than it’s worth. Would not buy again and certainly would not recommend it. Maybe I was trying to use it with the wrong equipment? Im not sure but was a horrible purchase.
No, I would not recommend this to a friendsevenhugs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this product was great until the company stopped making it software will discontinue
No, I would not recommend this to a friendVery nice sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sleek design. I've had Logitech remotes for years and am very happy with the easy setup process and the design.
I would recommend this to a friendGreat universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is easy to configure, and is compatible with Bluetooth devices like Amazon FireTV Sticks. I recommend this remote.
I would recommend this to a friendGreat all around device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to bundle all remotes. Still not used to using the touchscreen but definitely saves me space.
I would recommend this to a friendGreat product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.recommend. Quality and sound are amazing you won’t be disappointed and it’s a reasonable price too
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a smart piece of tech! I switched over from my Logitech to sevenhugs and Couldn’t be happier!
I would recommend this to a friendReturned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not hook up to my Hue lights. Impossible to program it to connect with anything. Is customer service is horrible. I had to return. Probably better to go with the more popular remotes.
No, I would not recommend this to a friendBrand response from Sevenhugs
Posted .Sorry for the delayed response. I am sorry to hear you had a negative experience with our Smart remote.
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A remote does not get better than this. Can control and conne y to everything. Very easy to use
I would recommend this to a friendNo longer supported.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and two weeks later recieved an email from the manufacturer that they no longer support the remote. Wish I didn’t waste my money.
No, I would not recommend this to a friendNot quite ready for prime time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe if every piece of my equipment would have been brand new...I could have got Xfinity cable, Samsung TV & Apple TV to sync with this remote - but I couldn’t after numerous attempts so returned item.
No, I would not recommend this to a friendBrand response from Sevenhugs
Posted .Hi Oldepole! We are sorry that you could not get your Xfinity cable, Samsung TV & Apple TV to sync with this remote. We would have loved to help, do not hesitate to reach out to us at [email protected] for more details about the issues you encountered.
Best remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this remote. Only using a small portion of capabilities.
I would recommend this to a friendGreat remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is awesome and easy to set up. It runs all of my entertaining needs.
I would recommend this to a friendFragile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen broke in its first fall and I have carpet. I liked this controller because it was easy to use, but the screen broke so quickly!
No, I would not recommend this to a friendPay the extra few bucks and get a Logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete crap. Interface is wonky, didn’t work with my Apple TV 4K correctly, didn’t recognize my AV switch and refused to “learn” it. I returned it within a week of buying.
No, I would not recommend this to a friend