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Customer Ratings & Reviews

Your price for this item is $95.99
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The comparable value price is $479.99

Customer reviews

Rating 3.6 out of 5 stars with 417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers find value in the AI Robot Vacuum & Mop's cleaning ability and ease of use, with many praising its simple setup. However, some users experienced issues with the robot's mapping accuracy, battery life, and noise level, while others reported navigation problems and occasional malfunctions. The vacuum's performance was also a point of contention for some customers. Improvements in mapping, battery life, and noise reduction would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 417 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great suction!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and they have enjoyed the convenience of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Cleans Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. It really clean and brush the floor better than a mop. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum however, kept going offline. We switched it fit a new one and it is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase but on the expensive side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the mopping function! My other powered mop broke and so I purchased this just to see if it would suffice and WOW! My house is large and fully hardwood floors... each morning my floors are clean and shiny and all I have to do is empty the vacuum container and fill the mop fluid! I love being lazy and having a clean floor! Btw, I have 3 large dogs, a cat, spouse, and 11 yo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to try it because I received another one as a gift. But I like the mop capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot Vac and Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to mop my tile at night when everyone's asleep. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum good, mop not so much

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop setting does not work very well, robot gets "stuck" and lost often. Rarely finishes a cleaning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. Dust cap is a little temperamental and can cause it not to run on schedule if not on just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My little helper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job however one of our rooms has a step down so we have to do it separately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and simple to use with great results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SHARK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to work. Fast clean and understand the areas not to go into

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when it’s working. But I find myself having to get it unstuck or see what’s stuck in the wheel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and mopping robot. I like it very much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in November and failed in February with no repair. We got a new one with the warranty, let’s hope it lasts.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We would like to thank you for providing your review on the Shark AI Robot VACMOP. We are sorry to hear that you have had a less than exceptional experience with your original robot, however happy you received a replacement. If you require any assistance we invite you to reach out to our AI Robot Specialists at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Helpful at home.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles both sweeping and mopping. Worked well in kitchen area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great and great value . Ease to use and I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, quick and accurate mapping. Versatile operations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my robot keep my house clean and spotless……..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark vac/mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Wish the battery lasted longer when mopping. Battery goes dead pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Sharp Robovac/Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the robovac/mop! It does a great job!

    I would recommend this to a friend