
Rating 3.6 out of 5 stars with 417 reviews
3.6- Cleaning (93)
- Ease of use (32)
- Setup (5)
- Mapping (38)
- Battery Life (24)
- Noise Level (24)
- Navigation (19)
- Performance (13)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 3 out of 5 stars
The technology had a long way to go
I bought this vacmop to help keep my home clean, and it was really loud, which took me by surprise. It cleaned really well, got rid of all the dog hairs, but it would constantly get stuck or run into non existent obstacles, or go around in circles in the same spot and more recently it wouldn’t stay connected in the app. I returned it and bought one straight from the Shark website and that one didn’t work either, battery stayed on 0%. In conclusion It works really well when it works but the technical difficulties are so inconvenient so there’s that
Posted by flashmoe
- Rated 1 out of 5 stars
Absolute junk.
Absolute freaking garbage. The little things on the roller that are blue are some kind of cloth and I haven't even had it 2 weeks yet and they're tearing off and fraying and falling apart and the mopping function is hopeless. It sits there doesn't go more than 2 ft and says it's lost. It can't find its way. It's right in front of its dock within a foot and it dumps water all over the floor. Do not buy this piece of junk. It does a decent job sweeping but it it's not going to last long if these things are destroyed on the brush within 2 weeks. I should have stuck with Bissell even though it gets stuck under everything. Now I need to buy a separate one just so it'll mop because this one won't. Soon as soon as you put the mop on it it puts its stupid hat on. Doesn't know how to think or going anywhere. Stops and send you error codes that it needs put back on it stock when it's a foot in front of it and it doesn't know where to go. It doesn't seem to do this as much sweeping but the brush didn't hold up. As far as mopping goes, it's never even completed a whole room. It just gets stuck in one open little tiny area. That's about 2 ft from where it started tops. Total waste of money. If I could take it back I would absolutely junk. Not worth three bucks, let alone 300 and something.
Posted by Anna
- Rated 5 out of 5 stars
I love this VacMop!
I have previously owned another high dollar robot mop brand for years and it worked ok when it worked. Some days I had to spend almost 30 minutes trying to get it to work. It would stop in the middle of mopping not to mention it did nothing for my grout on our tile floor. Since we have owned robot vacs for years and our house is big enough for 3 of them, I was tired of crawling on the floor looking under furniture and beds for them almost daily. They didn’t always return to their self-emptying base. So, I started looking for another brand of robotic mop. I did my research, watching videos and reading reviews on various websites for about a month. I also wanted a mop that would vacuum at the same time it mopped. We decided on the Shark RV2001WD mainly because it had 2 side brushes while other Shark VacMop have only one side brush with air blowing on the opposite side. We purchased our VacMop and set it up to charge all night. The next morning, I ran the explore feature on the laundry room and kitchen, then set no go zone on the area rung in the dining room. After the VacMop was all ready to go I filled the tank with hot water from the tap and put in the solution included from the box, but you can get it anywhere. Then I placed the mop attachment and through the app I set it to start mopping. I was really happy with the way it mopped and vacuumed. The mop reservoir doesn’t hold a lot of fluid and I must fill it twice for my mopping area. This is the only drawback for this shark. After a few days my husband noticed that the grout in our tile was getting lighter. At first, I thought it was just his imagination but then after a few days I realized he was right. I guess the motion movement of the mop head is getting the dirt out of our grout. I was so impressed with the Vac part of this shark as well as the mop head. We have 4 fur babies (2 large and 2 small), they can track in dirt, mud, grass etc. so mopping every day is a must in our house. I have also recommended this Shark to my daughter because she has a lot of tile. Only one time did it get caught on our back door threshold because I forgot to shut the door. It does have trouble going over higher thresholds other than that it doesn’t get stuck under cabinets and always go back to its charging base when the mop head is empty or needs to recharge. This one doesn’t have a self-emptying base but that’s fine because I mainly wanted a mop. I just empty the little dirt or small particles in the dust bin and blow out or take a small brush to remove the debris. Its everything I could ask for with no regrets.
Posted by Brenda
- Rated 3 out of 5 stars
Not satisfied
Definitely get one that self empties. Gets stuck on everything. Is good when it’s not stuck.
Posted by Patty
- Rated 3 out of 5 stars
Another broken promise
As a vacuum works great, mapped the house on the first pass and the larger bin holds the dirt. As a mop on the other hand haven’t been able to get it move the cleaner from the reservoir to the mop pad tried everything.so planning on returning it ,to expensive for just a vacuum
Posted by Mopanothing