Customer Ratings & Reviews
- Model:
- RV2001WD
- |
- SKU:
- 6421826
Customer reviews
Rating 3.6 out of 5 stars with 417 reviews
(417 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers find value in the AI Robot Vacuum & Mop's cleaning ability and ease of use, with many praising its simple setup. However, some users experienced issues with the robot's mapping accuracy, battery life, and noise level, while others reported navigation problems and occasional malfunctions. The vacuum's performance was also a point of contention for some customers. Improvements in mapping, battery life, and noise reduction would enhance the overall user experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased a month ago, but love it so far. Youll be amazed how much it picks up. Would highly recommend
I would recommend this to a friendRated 2 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So yeah this thing is a waste of money. Just clean your floors the old fashion way.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Couldn’t be more happy with its performance. Definitely an upgrade from our old roomba.
I would recommend this to a friend- Cons mentioned:Mapping
Rated 1 out of 5 stars
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does Not do a good job mopping at all , it does vacuum sweep just ok took 3 tries to map my small house
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for providing your review on the Shark AI Robot VACMOP. We are sorry to hear that you are not happy with the mopping feature of the Robot. We would like to let you know you can program your robot to do 2 passes over a certain area such a high traffic area to get a better clean if needed. When mapping how many runs the Robot takes depends on the size of the house. We appreciate the feedback you have provided.
Rated 5 out of 5 stars
hairy situation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is pretty good, it manages dog hair fairly well pit bull husky hair for what its worth.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like how loud it was. Too complicated also..
No, I would not recommend this to a friend Rated 5 out of 5 stars
Shark Mop/Vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job! Maps the areas well and you can make adjustments as needed via the app.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, I had to return the robot I had it wasn't working. the new machine was a good deal.
I would recommend this to a friend- Pros mentioned:Cleaning, Setup
Rated 4 out of 5 stars
Excellent vacuum and mop in one robot
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really impressed with this vacuum/mop especially considering the price Shark is offering it. The Vacmop has the ability to work as just a vacuum, or you can click the mop attachment into the rear of the robot to get sonic mopping as well. Setup was super easy. I downloaded the Shark Clean app to my android phone and followed the instructions. After initial connection, the AI vacmop does a mapping run of your home. On this run it just uses the front mounted laser system to map the house and does not vacuum. After the first run, the app prompts you to make any corrections to the map of your house (which was impressively accurate!) and name rooms. Once you've corrected the map the app asks you if you wish to map the carpets in your home (and do some cleaning this time). The carpet detection wasn't as accurate, but it still -basically- got the carpets right. Even then, the controls to manually change the dimensions of rugs were easy to use. This cycle runs the vacuum at the lowest suction power as well, and it did a really good job at vacuuming my hardwood floors. Finally, after the two configuration tours of my home, I was able to fill the reservoir and let the Shark robot have a go at mopping my floors. It did a great job. On the medium flow setting it went through almost exactly one tank of cleaning solution to mop about 1000 sq feet. I had my eye on a few spots where my twin boys had spilled juice or other messes, and the mop was able to scrub them all away. Voice control and smart home integration have been the only disappointments with the Shark robot. Shark advertises both google and alexa integration for voice control, and I was unable to get Google Assistant to detect the shark robot on two different days, so rather than continue to spend time on it I switched to Alexa. A quick search of the web turned up reports of similar problems from other users. However, the Alexa integration worked perfectly the first time. I was disappointed that Shark doesn’t have an integration for Samsung Smartthings. It would be nice to have it trigger cleaning cycles based on the presence detection I’m already using in Smartthings. Even with the mild disappointments I give the Shark 4 stars. I can’t think of another robot vacuum at anywhere close to this price that would do as good a job at both vacuuming and mopping.
I would recommend this to a friend Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and runs great, memorizes all the spots, and comfortable
I would recommend this to a friendRated 5 out of 5 stars
Jaws
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I'm able to keep up with the house cleaning, I go to work and so does the Robot vac
I would recommend this to a friendRated 1 out of 5 stars
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally waste of time... Poor connectivity to WiFi and would never show any maps or history.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for providing your review on the Shark AI Robot VACMOP. We are sorry to hear that you have had a less than exceptional experience with your Robot. We would like to learn more about these issues. We would like to invite you to send us your contact information and a brief description of the issue via email at [email protected] so we can reach out to you directly, or if you prefer you can reach out to our AI Robot Specialists at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST
- Pros mentioned:Ease of useCons mentioned:Navigation
Rated 4 out of 5 stars
Works fairly well between cleanings
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the Shark Bot and I find it very useful between deep cleanings. You can have the vac charging about 2 minutes after you remove it from the box. The quick start guide is very easy to follow and there is not a lot to put together. I enjoyed the ease of use. You then install the app and set up the vac. I then connected it to my Alexa. This entire process took me about 5 minutes with no issues. The only thing I don't like is that when you talk to Alexa you have to call it the "shark" rather than the cool name you gave your bot. After it charges for the first time you set it out on its zoning run. It runs over any space you allow it and scans for the zones/rooms. It was fairly accurate but had a hard time scanning my kitchen with the chairs and table. It had a skewed version of that zone. You can name the zones/rooms so you can set it out to clean those specific areas if you choose. That is pretty nice. I will probably have it do another scan later to see if it can capture the rooms better. I then set if off on it's first vacuum only run. It was not bad but it did not clean like I hoped it would. There were several spots of obvious dirt that it missed. It also got stuck on the kitchen chair legs and kept going back to them like it wanted to get stuck. I hope to correct this after the re-scan. I was not very impressed. I then set it loose in my back room which my dogs frequently eat and sleep. It did a better job at cleaning as there was almost no obstructions to stop it. I then filled the water reservoir and attached it with the mopping pad. I let it loose in the back dog's room again. It left the floor pretty clean and it was way better than it was. However there were some spill marks left that were there from when some beer had fallen from a previous activity. The floor also smelled like dog in some areas that had heavier traffic. It looked overall clean, but was not completely clean. It also misses the corner of the room from a vacuuming standpoint. I would say that this should serve to get you to your deep cleanings with little maintenance. You will then need to get the stick vacs and mops or steamers to get the deep clean your floors actually need. Note that I have all laminate and Pergo flooring, no carpets.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 1 out of 5 stars
No good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the vacuum it had a mind of its own and would not complete the task.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for providing your review on the Shark AI Robot VACMOP. We are sorry to hear that you have had a less than exceptional experience with your Robot. During the first run the robot will appear to wander as it is exploring your home and creates a map
We would like to invite you to reach out to our AI Robot Specialists at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Rated 5 out of 5 stars
Vacumop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband now cleans floors. If you are sick of them not pitching in, this is the best.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
I don't like how it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not clean well, and makes a lot of noise, I don't like how it works
No, I would not recommend this to a friend Rated 5 out of 5 stars
Shake vacuum & mop Robot
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Shake vacuum & mop Robot good and fast cleaning
I would recommend this to a friendRated 5 out of 5 stars
shark infested and love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My shark AI robot is amazing, I highly recommend this product it is such a time saver
I would recommend this to a friendRated 5 out of 5 stars
Shark robot vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Picks up really well! I would definitely recommend to anyone looking at them
I would recommend this to a friendRated 1 out of 5 stars
Issues Quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a week and will not connect to the wifi anymore.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to provide us with your review on the Shark AI Robot VACMOP. We regret to hear that your experience with connectivity has not been successful. We suggest ensuring you are using the latest version of the app available through your device. If you continue to encounter the issue we would be happy to assist you, our Robot Specialists are available at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.












