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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,100 reviews
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 2 out of 5 stars

    Was good while it worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. It ran a mapping run of the house and made a pretty decent map. However it started getting itself stuck as it seemed to think it could fit under the couch all of a sudden. It’s louder than the IRobot, but it seemed to do a better job of cleaning, especially along baseboard and in the corners. It did not take long however, for it to develop problems connecting to the wi-fi in or home, though it was docked less than 10 feet from the router. Less than a month into operation, the until would no longer charge. It would just sit on its dock saying charging, but never actually take/hold charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just like magic and is gone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum cleaner. No more having to give the vacuum a hair cut. Just press and it does everything else. Shocked as to how simple it is to operate. The operating battery life just floored us as how long it can go before it docks itself to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Lifesaver!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver! With a dog and 2 cats indoors, it helps keep up with hair between normal vacuuming. The dumping feature is GREAT. With the animals and 2 people with long hair, the brush stays cleaner than I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our little helper :)

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named him “Spencer”. Spencer ensures that our three cats’ hair/fur are minimized by the time we wake up! We have him on a schedule and that is quite convenient! Cannot complain. Not a human replacement but takes a load off DAILY, especially when you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This little dude is cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Busy little guy works hard.. The room mapping is neat., Nothing negative to say about it yet..

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Smart Vac!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. The LIDAR mapping and cleaning pattern ensures a clean floor. The bagless feature and self empty base is a nice bonus. Clearly identifies and notifies when there is an obstruction. Have, and will recommend this unit to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 5 out of 5 stars

    Very good choice for clean floors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Mapped out my floor plan almost perfectly. Empties into the base, saving me lots of time. iOS app is decent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mopey is her name

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having her do the in between cleaning. So nice to say clean and comeback later to clean floors

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Very efficient vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have only had this vacuum about three weeks so I can’t give a long time review however I’m happy with it to date. It’s a little loud when the debris is vacuumed from the robot to the waste bin but that only lasts a few seconds. It was very easy to get the robot mapped. I really like the way it vacuums in a grid. My last shark robot was all over the place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our robot vacuum. It is easy to set up and easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Improvement over earlier robot vacuums

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to replace some old Roomba 800/900 series robots. Overall these are a significant improvement over my old robot vaccums. The navigation is pretty much flawless and it covers our home without any issues. The brush on this model does not have the problem that our roombas had with pet hair constantly tangling. I still recommend taking it apart once in a week and cleaning it or whenever you empty the bin. Which for us with 4 dogs and a cat is about once a week. This model looses a star with the debris brush which is woefully inadequate for cleaning corners of carpeted areas. In fact our brush literally came apart on the first pass and had to be super glued back together. All in all we highly recommend just keep in mind this is not a permanent replacement for a normal vacuum and you'll still have to vacuum, especially the edges of the house, once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got this from my mom so she wouldn’t have to stress about vacuuming her floors so much. She has two dogs, a Cavalier King Charles spaniel and a golden retriever. It has been a lifesaver, and she is amazed by how well of a job it does. I am wanting to purchase one for myself due to it being such a success.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best robot vacuum I have ever had. Very happy with the function and upgrade features. East mapping and use and wide approved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum Delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes; Does an excellent job of keeping the house clean without having to vacuum!! Love, love, love the extra large container that the sweeper puts the waste in. We have a dog that sheds and so we run the sweeper a couple of times a week without having to empty it often. Like how it picks up dog hair on the hardwood floors and carpet. Dislikes: It’s not easy to add a room or change the existing room map once it’s been created without reprogramming it all over again. It’s excellent at picking up small objects, but larger items (e.g., small leaves my dog tracks in the house) does not get picked up. We programmed a schedule and when we run on auto schedule, there’s no way to just schedule a room. The auto schedule wants to run entire house map, which can be a waste. If you have more than rooms to map, it can be very challenging to label the fourth and subsequent rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good with dog hair. Gets all the hair off of the hardwood floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for dog hair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few of the pricier robot vacuums. The Shark has been my hands down favorite. With 5 dogs in the house, it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my shark vacuum for over two months and it has been excellent! the suction power is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried at lest 4 different ones and this one is the best one of all. Downside does not fit under couches as it is a little high, but cleans better. It has spot clean and you can also do one room. The mapping thing could be a little better. Sometimes it goes to different room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Going to buy two more of these. Love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever! I have a boxer and he sheds like crazy. Before this vaccum I had to pass the vaccum every day, now I only do it every 7-9 days.

    I would recommend this to a friend