Customer Ratings & Reviews

Bought this to replace our previous shark we loved....but ran over dog poo. So make sure your dog doesnt have an accident before running. We stuck with this because we loved our prevoius one. This one is a lot more accurate with cleaning and maps. And makes a map after one time. Only down fall is the sensor on top is much larger than our previous one so it does not fit under our couches lile the old one did

I really like the room mapping and he almost never gets stuck, unlike my Roomba who constantly thought he was falling off a cliff at the most minor change. The self-emptying feature is great! I’ve named him Bruce.

Good in theory but as this was the new kid on the block for laser guided it has its glitches. Robot gets lost on its way back if it’s low on power it may not return to the dock before it dies. If you have kids you will frequently get notifications about nerf darts blocking the brush from spinning. Numerous filtration parts which will need to be removed and cleaned or replaced about every 6 months to a year depending on cleaning interval. Wi-Fi connection keeps getting lost requiring a reprogramming which also makes you have to re-map the cleaning area. Overall we use it to do the bare minimum around the kitchen counter and table. For the money spent I was hoping for more.

I’m love with my robot. Easy to set up and does a great job cleaning

Ok, I’ve had robot vacuums since the Neato XV days, my latest robots being the D7 and S9. In terms of mapping shark blows them away, the shark also doesn’t get stuck in as many places, not have problems with docking like the other two. For the lower price, the shark wins in mapping, object avoidance, and sucking up everything (I checked). I’d still the s9 and D7 and but another shark of I didn’t shady have five vacuum robots and 3 mop robots

Love it!!! I have a husky and this makes my life so much better! Before this purchase I was vacuuming every day. This helps me stay on top of the shedding plus picks up dust and dirt!

WORKS VERY WELL LOVE IT DOES EVERY THING I NEED TO AND MORE.

I was skeptical at first and this is my first Bot-Vac but it is amazing. Mapped my house perfectly the first time. I have multiple pets and dark wood floors so EVERYthing shows up. Did wonderful on my large throw rugs (did well on the memory foam bath mats too). This is great to do a small run daily or full house a couple times a week. Dont know how I lived without one of these these but I am super stoked now!

This is my 7th robot vacuum, second shark. Roombas don’t last as long as sharks, no question. This was meant to replace my existing shark, and the original hasn’t died yet, so they both clean the house. Save your money and time and only buy shark

I've been a user of premium (read: $900-1.4k) robot vacuums since 2016. I used the iRobot 980, the S9+, Neato's D7 and D10. They all failed, but failed for understandable reasons (except the 1.4k S9+, where the charging and auto-empty base died 2 days out of warranty, and iRobot refused to replace it, instead telling me to buy a new $300 base). So I decided to go 'midrange' with this Shark. Whoever is pricing the $600 msrp, even the $450 I got mine at, is on some strong substances. The box claims '60 days without thinking about vacuuming', yet the instructions tell you to clean/wash/dry the base filter every 30 days. Last I checked, 30 is less than 60. The box also claims that it features a no-tangled brushroll, and nothing could be further from the truth. Not only does it get hair tangled in it *constantly*, but hair can also make its way to the end of the brushroll where it then enters the small gap between the brushroll frame and the brushroll motor, where it then gets heated to a point that, when the robot is done and is sitting on the base, the hairs cool into this glue-like substance that then, in short order, jams up the motor by the new friction. It's legitimately awful. But that's not all: for the app to work (and for the bot to register itself), it connects to its online servers, which use a domain that is literally for advertising purposes, and is blocked by common ad-blocking lists. The bots battery is meh for runtime, and the thing will always wait *three hours* before resuming, even if it only needs 5 minutes of juice to finish a run. The bot picks up a laughable amount of dirt and dust, even on the max-power double-pass 'matrix' mode. It doesn't remember settings like alert volume, the map regularly deletes entire rooms and no-go spaces, the navigation is so stubborn it will fight furniture for several minutes just to entrap itself in said furniture. The initial map is all it does, so you better have your floor completely open, it will never visit an area that it doesn't see after the first go. You can't name rooms with a custom name (apparently nobody as shark has kids - it's 'master bedroom' or 'guest bedroom', nothing else). The push notifications don't work, so you'll just walk into a room to find the bot sitting on your floor, waiting for assistance. Replacement parts (filters etc) are overpriced if you get them from shark. The scheduling system only lets you do a full run, up to daily - if you want it to do just a couple rooms on the weekday, you better get used to manually telling the bot. The shark account you are required to make has a password limit of (I believe) 20 characters, but will let you register with any number of characters, locking yourself out of your new account, and you can't reset your password because you need to confirm the account, and you can't do that because you need to login, and you can't login because your password is 'incorrect' even though it's not. I've had 4 models of robotic vacuums in 7 years, which isn't great for longevity, but this one lasted 10 days. Even at $200 - run away!

1 of the best Robot vacuums owned. Had a previous robot that didn't "map" the rooms of the house, navigated by "bump" technology. Didn't really clean well and went over the same spots numerous times, but this Shark vacuum maps every room and hallways of the house via the app which allows this robot to clean a 1200 sq ft house in under an hour. The Shark can be scheduled to clean once a day. Robot knows where the dock is and automatically comes back to empty itself when full which is a plus or to recharge before finishing. The Dock can hold about 2 weeks of debris in the bin before needing to be emptied, which is extremely easy to do. Robot still uses "bump" technology if there is furniture or obstacles in the rooms, but only bumps to go around. It usually avoids the furniture completely as it "sees" it on approach. This robot as stated is able to clean every room/hallway in a 1200 sq ft single story house in under an hour and doesn't need to recharge itself before finishing. I have noticed for the first few weeks it "seemed" to learn which rooms to clean and what order to to complete in the most efficient manner. Very pleased with this robot over the previous ones.

Cleans great! Sometimes it get clogged but not enough to complain my wife and I love it.

Greatest invention ever. Saved my back and arms. Will buy another one when this one dies

This vaccum has been a life saver for the days I work long! It is great for houses with dogs!

This is an exceptional piece of equipment which is easy to program and control using the Shark-Clean App. Why bother with paying for a cleaning service when you can just crank up these highly useful robots?

Was excited to try this out as I have a cat and he sheds quite a bit. Went thru the procedure of mapping my home layout and the Shark took off on its run. 90 minutes later, it re-docked and I emptied the bin which lthough it had some dust and hair, there was not as nuch as I normally got. Thought this strancge as I had not vacuumed in a couple of days. So I broke out my faithful cordless and proceeded to quickly run it around a couple of rooms. When I finished and opened the bin, I was surprised to see how much hair I had picked up. That did it for me. Returned it later that week. I loved the convenience of not having to push my cordless around the whole house, but what's the sense? I looked at other Shark models, but there are so many that it's totally confusing. If there was a way to determine suction power between models, it would be helpful, but they all just say "powerful pickup"! As I mentioned, the convenience is a plus, but I want the house CLEAN! I may try another model, but as confusing as it is to figure out which model is best, I may just get another cordless. I bought this one thinking if it was one of the more expensive models it had to be good. Nope!

This is FANTASTIC!!! We have two black dogs with hair all over the hardwood floors and this is my best purchase ever - I like the dry vacuum only and definitely suggest the home base with automatic empty option - so easy and works really well

Quite simply, fantastic. I was leary about the quality of work, but it does a better job than when I sweep with a vacuum.

Couldn’t be happier. After my Roomba s9+ crapped the bed right after the warranty expired, we decided to switch it up. This one goes over carpet no problem. It rarely gets stuck. Great decision

Love it! Easy to empty, quiet design. I liked it so much I bought a second.