Customer Ratings & Reviews

WORKS VERY WELL LOVE IT DOES EVERY THING I NEED TO AND MORE.

I really like the room mapping and he almost never gets stuck, unlike my Roomba who constantly thought he was falling off a cliff at the most minor change. The self-emptying feature is great! I’ve named him Bruce.

Best ever! I have a boxer and he sheds like crazy. Before this vaccum I had to pass the vaccum every day, now I only do it every 7-9 days.

I have been using my shark vacuum for over two months and it has been excellent! the suction power is impressive.

1 of the best Robot vacuums owned. Had a previous robot that didn't "map" the rooms of the house, navigated by "bump" technology. Didn't really clean well and went over the same spots numerous times, but this Shark vacuum maps every room and hallways of the house via the app which allows this robot to clean a 1200 sq ft house in under an hour. The Shark can be scheduled to clean once a day. Robot knows where the dock is and automatically comes back to empty itself when full which is a plus or to recharge before finishing. The Dock can hold about 2 weeks of debris in the bin before needing to be emptied, which is extremely easy to do. Robot still uses "bump" technology if there is furniture or obstacles in the rooms, but only bumps to go around. It usually avoids the furniture completely as it "sees" it on approach. This robot as stated is able to clean every room/hallway in a 1200 sq ft single story house in under an hour and doesn't need to recharge itself before finishing. I have noticed for the first few weeks it "seemed" to learn which rooms to clean and what order to to complete in the most efficient manner. Very pleased with this robot over the previous ones.

Cleans great! Sometimes it get clogged but not enough to complain my wife and I love it.

We love our robot vacuum. It is easy to set up and easy to use!

So good with dog hair. Gets all the hair off of the hardwood floors

I've been a user of premium (read: $900-1.4k) robot vacuums since 2016. I used the iRobot 980, the S9+, Neato's D7 and D10. They all failed, but failed for understandable reasons (except the 1.4k S9+, where the charging and auto-empty base died 2 days out of warranty, and iRobot refused to replace it, instead telling me to buy a new $300 base). So I decided to go 'midrange' with this Shark. Whoever is pricing the $600 msrp, even the $450 I got mine at, is on some strong substances. The box claims '60 days without thinking about vacuuming', yet the instructions tell you to clean/wash/dry the base filter every 30 days. Last I checked, 30 is less than 60. The box also claims that it features a no-tangled brushroll, and nothing could be further from the truth. Not only does it get hair tangled in it *constantly*, but hair can also make its way to the end of the brushroll where it then enters the small gap between the brushroll frame and the brushroll motor, where it then gets heated to a point that, when the robot is done and is sitting on the base, the hairs cool into this glue-like substance that then, in short order, jams up the motor by the new friction. It's legitimately awful. But that's not all: for the app to work (and for the bot to register itself), it connects to its online servers, which use a domain that is literally for advertising purposes, and is blocked by common ad-blocking lists. The bots battery is meh for runtime, and the thing will always wait *three hours* before resuming, even if it only needs 5 minutes of juice to finish a run. The bot picks up a laughable amount of dirt and dust, even on the max-power double-pass 'matrix' mode. It doesn't remember settings like alert volume, the map regularly deletes entire rooms and no-go spaces, the navigation is so stubborn it will fight furniture for several minutes just to entrap itself in said furniture. The initial map is all it does, so you better have your floor completely open, it will never visit an area that it doesn't see after the first go. You can't name rooms with a custom name (apparently nobody as shark has kids - it's 'master bedroom' or 'guest bedroom', nothing else). The push notifications don't work, so you'll just walk into a room to find the bot sitting on your floor, waiting for assistance. Replacement parts (filters etc) are overpriced if you get them from shark. The scheduling system only lets you do a full run, up to daily - if you want it to do just a couple rooms on the weekday, you better get used to manually telling the bot. The shark account you are required to make has a password limit of (I believe) 20 characters, but will let you register with any number of characters, locking yourself out of your new account, and you can't reset your password because you need to confirm the account, and you can't do that because you need to login, and you can't login because your password is 'incorrect' even though it's not. I've had 4 models of robotic vacuums in 7 years, which isn't great for longevity, but this one lasted 10 days. Even at $200 - run away!

This is my 7th robot vacuum, second shark. Roombas don’t last as long as sharks, no question. This was meant to replace my existing shark, and the original hasn’t died yet, so they both clean the house. Save your money and time and only buy shark

Love it!!! I have a husky and this makes my life so much better! Before this purchase I was vacuuming every day. This helps me stay on top of the shedding plus picks up dust and dirt!

LOVE THIS SHARK, with our two pomeranian dogs this thing is a MUST. Love that it empties itself! Can be programmed and put on a schedule for ease of use.

Love it! Easy to empty, quiet design. I liked it so much I bought a second.

I upgraded to this one an it’s waaay! Better super quiet an actually picks up all trash

Was excited to try this out as I have a cat and he sheds quite a bit. Went thru the procedure of mapping my home layout and the Shark took off on its run. 90 minutes later, it re-docked and I emptied the bin which lthough it had some dust and hair, there was not as nuch as I normally got. Thought this strancge as I had not vacuumed in a couple of days. So I broke out my faithful cordless and proceeded to quickly run it around a couple of rooms. When I finished and opened the bin, I was surprised to see how much hair I had picked up. That did it for me. Returned it later that week. I loved the convenience of not having to push my cordless around the whole house, but what's the sense? I looked at other Shark models, but there are so many that it's totally confusing. If there was a way to determine suction power between models, it would be helpful, but they all just say "powerful pickup"! As I mentioned, the convenience is a plus, but I want the house CLEAN! I may try another model, but as confusing as it is to figure out which model is best, I may just get another cordless. I bought this one thinking if it was one of the more expensive models it had to be good. Nope!

This is FANTASTIC!!! We have two black dogs with hair all over the hardwood floors and this is my best purchase ever - I like the dry vacuum only and definitely suggest the home base with automatic empty option - so easy and works really well

This is an exceptional piece of equipment which is easy to program and control using the Shark-Clean App. Why bother with paying for a cleaning service when you can just crank up these highly useful robots?

This little guy is my favorite helper. I cannot believe how much it picks up. I’ve had a robot vacuum before and it wasn’t nearly as effective. I thought I would need 2, but I’m happy with just the one. It handles my entire home just fine by itself.

Love having our own “Rosie the Robot” to tackle everyday sweeping of our hardwood floors.

I have three medium dogs and inside my house. I use the vacuum about 2-3 teams a day. The app is not that great but works fine. My recommendation is to update the app to include more than 1 cleaning a day (have to do the other cleaning manually). The filter needs to be replaced every 3 months if you have large dogs inside but overall is great.