Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black.
  • The image showcases a Shark vacuum cleaner in a room with a rug on the floor. The vacuum is placed on the rug, and the room appears to be messy with scattered toys and a dining table nearby. The advertisement claims that the vacuum has incredible suction, which allows it to pick up debris on hard floors and carpets effectively.
  • The image features a woman sitting on a couch with a book in her hand. In front of her, there is a Matrix Clean Navigation robot vacuum cleaner, which is designed to clean with multiple passes, ensuring that no spots are missed. The woman appears to be enjoying her time on the couch while the robot takes care of the cleaning task.
  • Alt View 1. Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black.
  • CleanEdge Technology uses blasts of air and corner recognition for 50% better edge cleaning.
  • The image features a woman sitting on a couch in a living room, holding a cell phone. In front of her, there is a robotic vacuum cleaner, which is an example of a bagless self-empty base. This type of vacuum cleaner is unique because it empties itself into a base that holds up to 60 days of debris, eliminating the need for frequent bag replacement or manual emptying. The woman appears to be using the cell phone, possibly controlling the robotic vacuum cleaner or browsing the internet.
  • The image features a small dog sitting in a white dog bed, surrounded by a few bags and a vase. The main focus of the image is a Shark vacuum cleaner, which is designed to be perfect for homes with pets. The vacuum cleaner has powerful suction and a self-cleaning brushroll, making it effective in picking up pet hair with an anti-hair wrap. The presence of the dog and the dog bed in the image emphasizes the pet-friendly aspect of the Shark vacuum cleaner.
  • Shark Precision Home Mapping: Automatically maps your floors for whole-home coverage.
  • The image features a robot vacuum cleaner that is designed to detect and avoid objects. It is placed on a carpeted floor with a chair nearby. The robot vacuum cleaner is equipped with a sensor that helps it navigate around objects, making it a convenient and efficient cleaning tool. The advertisement emphasizes that there is no need to pick up objects before the robot cleans, as it can detect and avoid objects that are 4.5 inches or greater in its path. This feature allows for a more hassle-free cleaning experience.
  • Shark Recharge & Resume: 120-minute runtime and the robot returns to its base, recharges, and can pick up where it left off.
  • The image features a person holding a smartphone with a SharkClean app displayed on the screen. The app is designed to help users schedule whole-home cleanings or target specific rooms and spots to clean. The app is easy to use and can be accessed through the convenient app on the smartphone. The person is likely using the app to manage their cleaning schedule and ensure their home remains clean and well-maintained.
  • Alt View 18. Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black.
  • The image showcases a True HEPA self-empty base, which is designed to capture 99.97% of dust and allergens. The device is placed on a wooden floor, and it is surrounded by a few other objects. The main focus of the image is the True HEPA self-empty base, which is a vacuum cleaner that helps maintain a clean and allergen-free environment.
  • Shark AI Ultra Robot Vacuum RV2502AE Trailer Video video 1 minutes 15 seconds
  • Shark - AI Ultra Robot Vacuum With Matrix Clean Features video 1 minutes 20 seconds

Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black

Model:
RV2502AE
SKU:
6471082
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,104 reviews
  • Pros mentioned:
    Cleaning performance

    Shark

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we use it daily works awesome we have 2 dogs and it keeps our floor clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Vacuum robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly quiet and easy to operate. Does an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Shark vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job if you run it at least once a day. We have a long haired German shepherd that sheds like crazy and it keeps the floors clean. I would recommend this items to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Way better then Roomba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than my roomba. Works better, does not bump to furniture like the roomba, a lot cheaper, and I dont need to buy bags for the dock.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Clean floors from pet hair and dirt!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Does the job especially with 3 dogs in the house and a 2 year old! It comes on during the night while we are asleep and we all wake up to clean floors! I recommend this one to anyone who has pets!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Shark AI Ultra Robot Vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot has great reviews from the web. It really does the job as expected. Would definitely recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little sweeper, does everything it advertises. Covers the area really well. It will spot clean and is easy to schedule the days you want it to clean. Also the self dumping is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great vaccuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this vacuum to my Aunt. It’s a great help to be able to do ither chores while the vacuum is cleaning the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Best Shark Robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I love that you can map your house and it goes in order.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how well this cleans hardwood floors and area rugs. Quicker and quieter than expected. Extremely happy i bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Best buy deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as expected and best deal from best buy

    I would recommend this to a friend

  • Long Lasting battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for pet's hair. Long lasting battery. Doesn't get stuck on cables.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Exceptional value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on both carpet and tile. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great proo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Don’t know how I got along without it. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Awesome way to make your life easier

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I functioned with out this!!! Makes life much easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great vacuum!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Great for hard floors and carpet! Great for people with pets and not enough time to vacuum daily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Happy little robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not think this little robot would clean like it has been. Very satisfied with how clean the house has been, you’ll be shocked at the amount of junk it will suck up on its first run.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great little robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and it does a superb job cleaning. This is my third robot vacuum and the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a gifted i7 series Roomba that was dragging dirt around for this. This is much better. Leaves some dirt in corners but overall is doing what it’s supposed to.

    I would recommend this to a friend

  • Had no idea I needed this. Works great.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one. It refused to connect to wifi. The customer support is great ( rare these days). The replacement they sent (had to mail the first one back, bit of a hassle packing in a new box but they paid for shipping) Keep the old box around just in case. New one working perfectly… really picks up a lot of stuff…!

    I would recommend this to a friend
Page 22, Showing 421-440 of 1,104 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.