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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,100 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Great for hard floors and carpet! Great for people with pets and not enough time to vacuum daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aweome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to clean and set up. Time saver

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Hardwood floors and cleans pretty well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy set up. Second Shark I've owned. I like the canister, only have to empty once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job if you run it at least once a day. We have a long haired German shepherd that sheds like crazy and it keeps the floors clean. I would recommend this items to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean floors from pet hair and dirt!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Does the job especially with 3 dogs in the house and a 2 year old! It comes on during the night while we are asleep and we all wake up to clean floors! I recommend this one to anyone who has pets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba694

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use and my wife loves it for everyday use, amazing product and the price is affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Brush

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this vacuum. However after comparing to a Lafont less than half the price I think I’ll go with theirs. This vacuum is way too high maintenance and I’m sorry I wasted my money. I have to vacuum the vacuum with another vacuum to get all the dirt out when changing the filter and it is not pet hair approved. The front brush falls off constantly and she’s always stuck.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to share your feedback with us! From what you've described about the performance of your Shark Robot vacuum, it seems it might not be operating at its best. Please reach out to our team at 1-888-228-5531. We're here to support you in getting the most out of your product! We will certainly forward your feedback to the right teams for future product enhancements.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark AI Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this vacuum! We’ve owned a few different brands of robot vacuums and this one blows them all away.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little sweeper, does everything it advertises. Covers the area really well. It will spot clean and is easy to schedule the days you want it to clean. Also the self dumping is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Base to vacuum connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer empties itself into base after a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great product, I love it and love the way it cleans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Principe!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot live without it! I named it “Principe” because it makes my life so much easier :) I had 3 Roombas before the Shark, and were horrible with my polished floors. They all did a very poor job. My Principe vacuums once a day on schedule does a fantastic job, and has never given me any issues getting trapped or any other problems. This is honestly the best robot ever!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Ai Ultra robot vacum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a older Shark Robot Vacum and wanted the newest one this one has more new features and does a great job cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.....................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the machine nothing more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This open box purchase in “excellent” condition arrived without any of the supposed included extras. I got the machine. No directions, no extra brushes, no extra filters, no little hook. All of these were supposed to be in the box. I would like to have known these were missing. Machine works but especially the instructions would have been helpful. Finally got them by reading Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy little robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not think this little robot would clean like it has been. Very satisfied with how clean the house has been, you’ll be shocked at the amount of junk it will suck up on its first run.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a gifted i7 series Roomba that was dragging dirt around for this. This is much better. Leaves some dirt in corners but overall is doing what it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This shark has a BITE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark works great. Easy set up, easy mapping, and great app accessibility. Cleans up our pet hair with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Shark AI Ultra Robot Vaccum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark AI Ultra Robot Vacuum does a good job of cleaning wood and carpet. When the robot empties the contents of its storage, it smells very dusty.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the RV2502AE robot smells dusty. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean