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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,100 reviews
  • Rated 5 out of 5 stars

    Best robot vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a breeze. Shark vacuum has lidar technology vs other more expensive robot vacuum that use vslam navigation. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 4 out of 5 stars

    Still no roborock, but worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, emptys itself, great cleaning ability. Much better than the cheaper options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ibot vacumn & it’s wonderful! The software worst easily & this machine vacumn great. I was concerned about using the software & it being confusing but no worries it’s very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from a much cheaper alternative. The upgrade to self empty is worth the extra price, although still looking for a good barrier strip that will keep it away from the pet water dish.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , vacuum it’s to high don’t go under the coach and it’s loud but does the job

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Great lil helper!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it! I already had one and it’s the best!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    We named ours “JAWS”!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little rascal really does its job! A little noisy when it empties into the base but once you let it map out your house it makes the rounds.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Zoomie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works really well one rooms are mapped. Self cleaning function is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Shark AI

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this robot vacuum to replace my iRobot. This robot is awesome! It didn’t take long to scan the whole house. It doesn’t run into things and does an excellent job vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark vacuum its super easy to use and clean really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Roomba!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Roomba. We have 4 kids and 3 large dogs. Our German shepherd/lab mix's hair would clog the Roomba. The shark is a beast and cleans everything PLUS there's no bag which means no extra cost! Love love love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ai vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ai robot vacuum I’ve ever seen. Easy to set up and makes life easier with the clean up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the busy working family that doesn't want to spend all weekend cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Ulta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my shark mapped the house well and did a great job of cleaning my oet hair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs brush roll improvements

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I really loved this however, it kept getting stuck on my air vents throughout the house which was problematic and hair wrapping around the brush roll seems to become a major issue, and despite constantly cleaning off the brush roll, the brush roll eventually ended up breaking and hair had actually gotten into The metal side where the brush roll clips into the robot and it actually burned into the metal which could have been a fire hazard. I ended up returning this and using my warranty to get the newer model. I am hoping that it will work better when it comes to hair.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your Shark - AI Ultra Robot Vacuum with Matrix Clean failed and caused damage. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use and hassle free vaccuming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Use it at least 3 times a week and spot clean when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans up good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter. Replaced another unit and this has been great as she has 4 dogs and it cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo much better than Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much better than Roomba, especially on rugs. I've had a samsung powerbot in the past and loved it, but "upgraded" to roomba when the 1st one died. Big mistake. I hated that thing but I kept it until it called quits. Now I have a samsung again and omg I can't believe how much better it is on my rugs! Even my husband noticed the difference, and he's not very attentive to those things, lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thinking Robo Vacuum think no further

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Vaccum is a must-need; now I can scratch vacuuming home off the list ; Lidar navigation is exact, and unlike other brands, this one delivers with quality and value

    I would recommend this to a friend