Customer Ratings & Reviews
- Model:
- RV2502AE
- |
- SKU:
- 6471082
Customer reviews
Rating 4.4 out of 5 stars with 1100 reviews
(1,100 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sweater weather
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Dog hair problem… gone!! We named her Patty.
I would recommend this to a friendRated 5 out of 5 stars
Pleasantly surprised and love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've waited years to buy one of these & I've researched them to death. I didn't think they would clean much. Omg was I wrong. I decided on this Shark over Roomba as I have other Shark products that work great and it was also 1/2 the price of the Roomba. We have two cats and I can't believe how much hair & cat litter it picks up that I can't even see! Highly recommend one!
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Shark Robo Vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed it around while it "explored" to map my home and didn't think it would do that great but it did a very nice job
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing picks up an impressive amount of debris from the carpet. It rivals a stand up vacuum. The issues are both the battery life, and the evacuation system. I live in a 1000sqft apartment, and only the 2 bedrooms are carpet. It takes almost 50% of the battery to clean. Mind you I have it set on max power. The device automatically docks when it hits 30%battery and has to charge for at least an hour to complete a clean. With the evacuation system, it plugs up too easily and both the receptacle on the vacuum and the tower have to be cleared before you can continue. This vacuum would be better in the $200-$300 price range.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark AI Robot Vacuum battery life, and it's getting clogged. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love, Love, Love it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I cannot say enough how much I love this and wish I'd invested in one earlier. I have a dog that sheds horribly, and this keeps it clean every day.
I would recommend this to a friend Rated 5 out of 5 stars
Cinderella
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over the last model. Empties less, runs longer and works good on dog hair. We have a Saint Bernard and a GSD, keeping up with the hair before this bot was a real chore.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy i say, easy to clean easy to cut out hair etc lifes pet hair easy over a good product.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Like it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. The cool feature you will like is the mapping of the room and that the unit will recharge itself and continue on the same path it didn’t finish. Really cool feature!
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love coming home and seeing the nice lines in the carpet. Mapped the house perfectly on the first try.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works great and does an excellent job!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does what it’s supposed to. Over all a good buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sharky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to set up, app was easy to use, goes from floor to rug quickly
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent robotic vacuum!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for our original Shark vacuum that lasted for years. This new machine is more efficient and picks up considerably more than the previous model.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Rated 4 out of 5 stars
Overall good littlw bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to re add and reconnect to internet, if i dont use for 2 or 3 days.
I would recommend this to a friend - Cons mentioned:App
Rated 4 out of 5 stars
Throw your Brooms Away!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner is amazing. I love how it picks up the finest particles. The app needs improvement. But overall I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark AI robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Shark AI robot vacuum has done a great job. It picks up pet hair and dust really well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Nice Helper
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our shark vaccum does a great job of doing the daily house cleaning for us. works great with a household with 2 dogs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Nice Robot Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife convinced me to try one of these robot vacuums out and I have to admit I actually like it. It really does get up most of the dirt and it leaves nice lines in the carpet.
I would recommend this to a friend Rated 3 out of 5 stars
Just buy a Roomba
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love Shark products, but this vacuum was a giant disappointment. It is not good for anyone with pets or pet hair. The vacuum gets clogged easily and will continue to roll around picking up zero dirt. Additionally, Shark’s product design team didn’t bother to think that corners and edges might also need to be vacuumed. It will leave a 2-4 inch swath of crumbs kicked off to the side that is not cleaned at all because they didn’t bother to include anything in the design to care for edges. Only dirt caught in the roller between the wheels gets picked up, maybe…. If it’s not clogged or malfunctioning. Save yourself the irritation of having to go behind it sweeping and vacuuming and just buy a Roomba at least Roomba has the edge sweeper to move dirt from the edges to the roller bar between the wheels. Poor design Shark. Very sad to see such low quality work from your engineers.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - AI Ultra Robot Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Does a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it does a good job going around each room including under the bed. Not as good as a regular vac at picking up everything and getting in corners but I didn't think it would.
I would recommend this to a friend














