Customer Ratings & Reviews
- Model:
- RV2502AE
- |
- SKU:
- 6471082
Customer reviews
Rating 4.4 out of 5 stars with 1102 reviews
(1,102 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark robit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like champ. Gets all the fur and keeps my floor clean
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Defect battery
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum worked great during the first year. However, by the second year, the battery stopped charging to 100%. I searched online for solutions and tried cleaning the metal contacts where the vacuum charges, using different outlets, and performing the recommended maintenance from the manual, but nothing worked. Now, the vacuum only cleans about 400 square feet before the battery dies. Sometimes, it doesn’t even make it back to the docking station.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your Robot vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing Have no problems with it Love it!!!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quietest and best object avoidance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quietest robot vacuum and has the best sensing capabilities for avoiding obstacles. I've tried the competitors and they don't compare this vacuum.
I would recommend this to a friend Rated 5 out of 5 stars
Great Robot Vac
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helps keep our dog hair vacuuming chores to a minimum!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark AI Robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Shark Robot a month back and it is doing a pretty awesome job... It is doing the job neat and clean. I love this product from Shark...
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, excellent cleaner. Best choice by price
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best helper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our best little cleaning helper on our hardwood floors
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Super vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far..only used once so hope it continues to do awesome cleaning. Much better than the other brand I had in the past.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
La maria
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is very satisfied because it cleans very well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend!!! The map is accurate and cleans better than when I vacuum myself
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent!! Well worth the money spent. Definitely recommend the shark.
I would recommend this to a friend Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent on hard floor with pet hair. Very pleased.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum! Quite, powerful and worth the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Easy to program and use. Does a good job cleaning
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever. I have named her Rosi and she vacuums faithfully ever Mon, Wed and Fri. So much more free time now.
I would recommend this to a friend - Pros mentioned:Self empty base
Rated 4 out of 5 stars
Shark Bait oh haha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because it self empties and it does not disappoint. Setting up the app was a bit of a pain.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Great Robovac
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most affordable robovac and automatic empty combos you can find. It also has lidar to help with mapping your home.
I would recommend this to a friend Rated 3 out of 5 stars
The Shark attack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My original purchase was for a new Shark Robot (to be a Christmas present for my wife). Best Buy's original response was that there were no new ones available. A day later, I got a follow up response that one had been located and was being sent. When it arrived it was in a battered box that was taped together. It appeared to be an "open box" item. I opened it and found that everything seemed to be in order and that the item did not appear to be damaged. (However, if it was an open box item, I was overcharged as the new item price was considerably higher than the open box price. By this time, there were no Robots to be found anywhere, so I chose to keep it and deal with the price issue after Christmas. The robot worked fine for about a week, then started signalling the "error 2" obstruction message. We checked the brushes, but they were not blocked by pet hair. The machine continued show the error, so I took it back and exchanged to for a new one. This one also showed error 2 after about a week. In this case however, the cause was clearly pet hair (long haired dog), and was easily solved. The high point of all this was that they staff at the Baumont and San Bernardino stores were very efficient and helpful in doing the replacement. So: no stars for the original purchase and 5 stars for the return and replacement.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several shark robot cleaners but this one by far is the best. It just works great!
I would recommend this to a friend














