Customer Ratings & Reviews

Love this model. Really cleans very well. Very satisfied.

This vacuum is so easy to use and does a wonderfully efficient job covering every nook and cranny of my quite oddly shaped home.

I feel very comfortable with this device and it really cleans up any sueface.

Works great on hard wood floors, but not so great on carpets. Biggest complaint is that it is really difficult to connect the machine to WIFI. I am an IT professional and I can't get it to connect to my nice mesh router. I will probably be returning it just for this one reason. Otherwise I like it and would probably keep it.

Works great. We have three small dogs, one does shed a lot. So we have the vacuum run about every 3 days. Goes under something’s but not all. Only issue is with all the hair the spinners sometimes balls up the hair instead of actually vacuuming it up, and having to empty the bin every other time it runs. The beater bar still gets hair wrapped around it, but is easy to pop out and clean. Same with the rotating brushes.

Great vacuum for a year. I recently replaced it due to battery life and it getting lost daily.

Loved it at the beginning then it disconnected from internet had to call shark to help getting it reconnected! Had problems with the mapping on shark app!had another shark agent csll for that

This has worked beautifully. We both have health issues and a dog who sheds. This is keeping our floors clean.

Good quality, good suction. Doesn't always want to empty into the attached bin. Loud-ish. But better than most I've tried. Make sure it's in its dock properly or you'll be surprised next time you want to vacuum.

This vacuum was exactly what we needed. It makes life easier!

Works well, but not recommended for multiple pets. I have 2 heavy-shed dogs and a cat. It gets stopped OFTEN with hair wrapped on the roller and i have to fix it. I have it run once a day. It does pretty good when it doesnt find a hair clump. If pet hair is your main reason for wanting a robo vac though, i would consider other options. I do like the large reservoir though, i only have to empty it maybe once a week.

I bought this for the matrix cleaning patern. Well, it only does that pattern when you select room clean. Meaning you have to send it to every room seperate instead of just selecting to clean entire house. Very misleading. The no go option is lacking. When you set a no go area you get a box almost the size of a room making it hard to set boundaries in certain areas. Ecovacs let you create any size and shape to select smaller areas. It also shows you where the robot is on the map and wherenit has already cleaned. The shark does not. Although it does a little better cleaning due to better suction. Shark also claims hair will not wrap around brush...hahaha! I just finished cutting a ton of hair wrapped around the brush.

I am really impressed with the Shark. There's no manual, everything done via phone app. Super easy to use and set up.

not the best robot vacuum we've had, wanders off before finishing a room, now wont connect to wifi...

This product works great! Love that it self empties and all of the many options I am able to choose from on the app.

Never gets stuck. Absolutely great realy gets the iob done

Very good robot vacuum for the price. Does a good job and the mapping seems pretty good.

We use this on a daily sometimes multiple times a day. We have big dogs that shed a lot so this vacuum is amazing and very helpful.

It works reasonably well. Gets stuck and lost sometimes. It does clean floors well

Love it, so far does a great job, easy to clean, easy to set up.