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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,100 reviews
  • Rated 5 out of 5 stars

    Best help ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Shark vacuum I got for Mother's day it really helps eliminate the daily stress of vacuuming our German Shepard's hair and all other things that end up on the ground with 2 young kids :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Expensive Vacuum that doesn't work with pet hair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a real letdown. It advertises that it works great with pets but it is constantly getting clogged. It will run for 30 seconds then say there is an error and stop. I have to unclog it multiple times just for it to work in one room. Or I'll have to sweep before I run this vacuum and that defeats the purpose. I only use it in one room and it can't even handle that. Maybe mine is defective but it is more of a hassle than a help and I wish I could swap it out for one that works better with pet hair. When it worked, it worked very well. But that has only been a couple of times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Kept our animal hair at a minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and leaves our floors very clean. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps make it easier for maintaining a house with a dog. Does pick up pet hair but does push some hair around/miss spots because of the air exhaust. Does well on hard floor and tile.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Lasted a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. The size was good. However, it stopped working after one week… basically it stopped mapping the house. Shark Customer service suggested I return it. I will say that the robot worked well during the first week.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Shark review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Mapping is pretty accurate, it seems to pick up really well on a variety of surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, helps out with daily sweeping to minimize sweeping to weekly. better than the irobot

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SharkClean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark sweeper is great. I push button to come on and it sweeps my house while I’m gone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good especially on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great except so far it just gets clogged from time to time when attempting to eject the dust. After emptying the dust bin myself it gives an error that the dust bin isn't attached properly but I'll figure it out still a great product especially on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy. Take less time to map whole house. Clean nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Puppy lover

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can trace the area on the.app to control where the bot goes. Keeps up with our 3 labs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. We recommend this to anyone that would ask.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean Sweep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first, but must admit this is great. Floors are cleaner than when we do it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Its okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, it doesnt the job pretty well, but it avoids a lot of spots its supposed to go, dies pretty fast, and gets confused and misses spots.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - AI Ultra Robot Vacuum. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark vacuum is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, work great and never have touse my upright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I WAS sceptical

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a German Shorthiared Pointer (GSP) who sheds…like A LOT! (Google it) We’ve have a Roomba & a Eufy but neither could keep up with all the dog hair. This baby keeps our 2800 sq. ft. home dust bunny & dog hair free. The app is easy to use! Setting up a map of our home was quick & simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. I have two dogs that shed an unbelievable amount and this picks up the hair easily

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best vacuums I’ve used. Works great with carpets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall fantastic vacuum. Wish it could see lower obstacles then it can(kitty toys are still a problem sometimes) but otherwise its the best robovac ive ever had

    I would recommend this to a friend