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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,100 reviews
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Shark robot vacum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had better mapping settings than my previous s9 and its cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait for a sell and purchase !!! amazing vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been hesitant on robot vacuum because of the reviews…this is a must have!! absolutely changed our life’s with owning a golden retriever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and it has an easy setup and the app works well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark's name is Griff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. I would recommend this product. Got it on sail great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this machine about a month and very satisfied. So far it has done a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the iRobot that was always getting stuck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does better than expected. We have two dogs and it’s amazing how much hair this thing picks up. We have it run every day and are very happy with it. Still need to use a regular vacuumed on e a week but the shark works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to use, Just wonderful App on phone makes it easy to vacuum when not home

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has awesome mapping feature using laser technology. Set it and forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th vacuum is exceptionally quiet but not particularly effective in picking up pet hair. I have used a Neato vacuum for many years but the brand has consistent navigation and maintenance problems so opted to try a different brand this time. The key difference for pet hair is the brush. The Sharp uses a hard brush while the Neato uses bristles. The bristles are much more effective at picking up hair but need constant cleaning. Ultimately, I returned the product and tried a Irobot which worked a bit better at picking up hair and avoided the navigation problems of the Neato. It runs much longer than the Neato and does not pick up hair as well.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review of the Shark AI Robot Vacuum. We regret to hear the robot was returned and we hope you will try Shark in the future. If you are to purchase another Shark we would suggest for increased suction to utilize Max Mode, you can enable this feature in your app’s Settings. If you require further assistance, our Robot Specialists are available at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Vacuum!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! Quiet and efficient. Will buy another on for the upstairs soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this thing is pretty cool. This is our first robot and can’t be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right hand man. I have 5 dogs so vacuuming all the time isnt ideal. I love that i get to control it out when i am away at home. Collects a pretty big amount too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smokey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Robot vacuum was easy to set up and I am very pleased the way it cleans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still happy with product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a year. Love the idea of it. Wish it had more cleaning power, but it's good for a quick sweep. I still have use my regular sweeper for a good vacuuming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. very easy to set up and operate through the app

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job! Works as advertised. Use it every day. Sound is not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried them all and this one is the best! Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. Worth every penny and much quieter than IRobot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Cleans well and I love that we just schedule it and forget.

    I would recommend this to a friend