Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black.
  • The image showcases a Shark vacuum cleaner in a room with a rug on the floor. The vacuum is placed on the rug, and the room appears to be messy with scattered toys and a dining table nearby. The advertisement claims that the vacuum has incredible suction, which allows it to pick up debris on hard floors and carpets effectively.
  • The image features a woman sitting on a couch with a book in her hand. In front of her, there is a Matrix Clean Navigation robot vacuum cleaner, which is designed to clean with multiple passes, ensuring that no spots are missed. The woman appears to be enjoying her time on the couch while the robot takes care of the cleaning task.
  • Alt View 1. Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black.
  • CleanEdge Technology uses blasts of air and corner recognition for 50% better edge cleaning.
  • The image features a woman sitting on a couch in a living room, holding a cell phone. In front of her, there is a robotic vacuum cleaner, which is an example of a bagless self-empty base. This type of vacuum cleaner is unique because it empties itself into a base that holds up to 60 days of debris, eliminating the need for frequent bag replacement or manual emptying. The woman appears to be using the cell phone, possibly controlling the robotic vacuum cleaner or browsing the internet.
  • The image features a small dog sitting in a white dog bed, surrounded by a few bags and a vase. The main focus of the image is a Shark vacuum cleaner, which is designed to be perfect for homes with pets. The vacuum cleaner has powerful suction and a self-cleaning brushroll, making it effective in picking up pet hair with an anti-hair wrap. The presence of the dog and the dog bed in the image emphasizes the pet-friendly aspect of the Shark vacuum cleaner.
  • Shark Precision Home Mapping: Automatically maps your floors for whole-home coverage.
  • The image features a robot vacuum cleaner that is designed to detect and avoid objects. It is placed on a carpeted floor with a chair nearby. The robot vacuum cleaner is equipped with a sensor that helps it navigate around objects, making it a convenient and efficient cleaning tool. The advertisement emphasizes that there is no need to pick up objects before the robot cleans, as it can detect and avoid objects that are 4.5 inches or greater in its path. This feature allows for a more hassle-free cleaning experience.
  • Shark Recharge & Resume: 120-minute runtime and the robot returns to its base, recharges, and can pick up where it left off.
  • The image features a person holding a smartphone with a SharkClean app displayed on the screen. The app is designed to help users schedule whole-home cleanings or target specific rooms and spots to clean. The app is easy to use and can be accessed through the convenient app on the smartphone. The person is likely using the app to manage their cleaning schedule and ensure their home remains clean and well-maintained.
  • Alt View 18. Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black.
  • The image showcases a True HEPA self-empty base, which is designed to capture 99.97% of dust and allergens. The device is placed on a wooden floor, and it is surrounded by a few other objects. The main focus of the image is the True HEPA self-empty base, which is a vacuum cleaner that helps maintain a clean and allergen-free environment.
  • Shark AI Ultra Robot Vacuum RV2502AE Trailer Video video 1 minutes 15 seconds
  • Shark - AI Ultra Robot Vacuum With Matrix Clean Features video 1 minutes 20 seconds

Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black

Model:
RV2502AE
SKU:
6471082
Highly rated by customers for:
Your price for this item is $240.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,100 reviews

  • Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does good for day to day, still need a push vacuum. It’s a little noisy. I got a great deal on it

    I would recommend this to a friend

  • A nice robot

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice robot, it save you time to clean you house, always keep everything clean, the only one con that i found was that i didn't notice that this one have no the accesorie to map, so it only sweeps the floor.

    I would recommend this to a friend

  • My little shark.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this item the salesperson was very helpful in answering all my questions. I am very pleased with the vacuum. It does a thorough job, but I still have to figure out how to program it for a specific room. I like the fact that you do not have to empty it every time it is done.

    I would recommend this to a friend

  • Shark Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing it had drastically reduced the need for sweeping and we have a golden retriever that sheds like crazy

    I would recommend this to a friend

  • Best invention ever

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Ready to buy another one for upstairs!

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this shark vacuum. It runs great and picks up a lot of dust,hair, etc. sometimes it has trouble docking but for the most part this is a great vacuum

    I would recommend this to a friend

  • No more dog hairs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardest issue was connecting it to the internet but after that so far so good. I will update if any issues come up.

    I would recommend this to a friend

  • Clean sweep

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on hard floors but looses a lot of clean ability on carpet. Still makes life easier.

    I would recommend this to a friend

  • good guy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good vacuum cleaner. After one year, I didn't get any problem

    I would recommend this to a friend

  • Good, but not great. No-go zones dont work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of bagless is great, but the battery doesn't last, it takes a break to charge up halfway to vacuum a 1700 sqft house. Still a good vacuum..... except the "no go zones" dont work. I have them around the dogs bowls. Even made it nogo half the room to avoid them, but it just keeps bumping them, spilling water and food then pushing the bowls across the house. If your buying this for the zone features, this might not be the vacuum for you. Plus the App need major work

    No, I would not recommend this to a friend

  • Great vacuum

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it's able to navigate just fine. It will sometimes get a little confused. But works great!

    I would recommend this to a friend

  • Shark IQ AI, HEPA Bagless robot vacuum. It’s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very very impressed. Seems to pick up very well. I don’t like the idea of having to accept cookie’s and invasive info tracking in order to use the App.

    I would recommend this to a friend

  • Great gift for our new floor!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great price. this was perfect for cleaning our newly installed whole house laminate floor.

    I would recommend this to a friend

  • Helps maintain floors with pets

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum if you have pets. It doesn’t compare to traditional vacuums in terms of how well it cleans but still does a good job.

    I would recommend this to a friend

  • Out with the old

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as the last one, suction seems lite, but it still collects debris. However, it wont connect to app for accurate mapping, still figuring it out.

    I would recommend this to a friend

  • Great Buy from Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Quiet operation. Mapped our complex rooms perfectly and does a thorough job vacuuming.

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is it does seem to get stuck on things it should be able to avoid but clans just fine!

    I would recommend this to a friend

  • Sweet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it-----------------------------------

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Roomba i7 with this and it’s so much better. The cleaning options on the app are amazing. You can send it to specific rooms and spots in the house. Really like it so far.

    I would recommend this to a friend

  • So far impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job. Has been stopped a couple of times by dryer sheets. Have two dogs and have to empty every couple of days but worth the money so far.

    I would recommend this to a friend
Page 36, Showing 701-720 of 1,100 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.