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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,100 reviews
  • Rated 4 out of 5 stars

    Nice improvement on this higher model.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum does a very good job a picking up the debris and dog hair from my tile floor. I did have better performance out of my lower level Shark robot vacuum on carpet surfaces. I think that this item does a better job a navigating around obstacles due to the advanced sensing technology on this vacuum, compared to the lower model. The larger garbage reservoir is nice on this item too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great on the carpet and great when getting up dust and smalll thing on hardwood floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far-great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this product but only gave 4 stars as we’ve only been using it for about a month… time will tell for durability and longevity! Love that you don’t have to empty it each time too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum I’ve owned. I also own a Shark stand up vacuum that I love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum. Good amount of suction. Does get lost once in a while if you have a lot of furniture. This has definitely made my life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark AI Ultra vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a Christmas gift. Researched the item and thought it had the best features available. Will Find out December 26th how it works in her home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Robot Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this robot works well on our mostly wooden floors (there is a few throw rugs). All are swept up pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robovac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved! I like the sweeper tool, the air blower on the side, my house gets clesned in half the time the previous model cleaned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Housekeeping is always ready.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in a long time. No more having issues with my back while vacuuming. Always ready to go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Had a little issue under the bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the roomba j7+ it’s all over the place when cleaning , my new shark ai robot cleans the whole area before it moves on to the next area, it’s more smarter than the roomba j7+,plus I don’t need bags life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for pet owners. Picks up everything especially dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Having a golden retriever, this was a blessing to finally have to run around the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Will Be Your BFF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to a busy working Mom in the family and she can't stop raving about it. It's her new BFF!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in law, set up was a breeze and the vacuum works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Need to program it first. Dint leave anything on the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, very, very, very, very, very very very A OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well! Is as advertised. The self cleaning is very convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Shark - Al Ultra Robot Vacuum has been nothing short of disappointing. After purchasing two units to determine if the issues were a fluke, both vacuums exhibited the same frustrating behavior. Around the 15-day mark, they stopped cleaning the entire house, either cleaning just one room before returning to the dock or going back to charging immediately without cleaning at all. This inconsistency and unreliability make the Shark - Al Ultra a waste of money. I had hoped that the second unit would perform better, but sadly, it was just as disappointing as the first. The lack of consistent cleaning performance and the fact that two units failed in the same manner lead me to believe that there may be a fundamental flaw in the design or manufacturing of this model. It's deeply disappointing as a customer to encounter such issues, especially after investing in what was supposed to be a time-saving household gadget. I strongly advise against purchasing this robot vacuum and recommend exploring more reliable options from other brands. In conclusion, the Shark - Al Ultra Robot Vacuum fails to deliver on its promises and is not worth the investment. Save yourself the trouble and consider alternative robot vacuums with better user reviews and performance records.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I would recommend it to family and friends. After the cleaning, if walk on the floor bare feet after a cleaning, your feet will not pick up any sand grid on the floor.

    I would recommend this to a friend