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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,100 reviews
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little robot, much improved from shark's previous vacuums!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Will not stay connected to wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi will not stay connected. It still works fine manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaint, I wish it has 2 brushes, but no biggie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing and does an excellent job cleaning our home's floors. Great addition to our home and really easy to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOLID

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, but pricey. No issues so far. Would recommend to others for convenience of not vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these in my house. They are the best in in my opinion and I have done a fair amount of research.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the job well, but we were looking for something that did sweep and mopped combos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorta works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antiwrap brush roller gets tangled up every few days. I suppose the floor is cleaner than it would be without the automatic scheduling, but it gets really annoying to have to untangle a roller that claims to not tangle.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that the brushroll is getting tangled on your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Love my Shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine and just purchased a second one for ny in-laws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. I run it at night and always have clean floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to buy this. It saves .y time. It is a great helper for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All features great except it didn't clean well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything with this robot was on point with this robot, the app, the navigation and the wheels and obstacles it could climb were top notch... But it couldn't clean, I eventually bought a Roomba I7 just to see the difference and it cleaned all the mess that the shark couldn't get after multiple runs on max setting. You can't really budge when it comes down to what it's supposed to do.... Vacuum, I wonder if mine was defective.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review of the Shark AI Robot Vacuum. We regret to hear the robot is not working as expected. To ensure the setting of Max is consistent you can manage your preferred cleaning preference by accessing Settings and select your robot name. Cleaning Preferences will appear as an option and here you can choose Eco, Normal or Max. You may also try choosing UltraClean for a multi-directional cleaning path that will target a single room or zone. If you require further assistance, our Robot Specialists are available at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Rated 4 out of 5 stars

    Jaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job it could have a little better suction. It doesn't get close enough to the couch but neither does the vacuum that's why a vacuum has hoses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent at picking up pet fur.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot picks up dog fur with ease. I have 3 labs and a german shepherd and the floors have never been cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied Why I waited this long to buy one is beyond me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve sensors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely this robot is amazing, may they have to improve the sensors because it does not see objects under 1/2 inch high like chairs supports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job at picking up dog hair, hops right up on low rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. First robot vacuum. It does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Returned the Samsung I had bought to replace my previous robot vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great; a little noisier than previous models, but wife still loves it. This is the 2nd one purchased for the upstairs. Would recommend.

    I would recommend this to a friend