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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,100 reviews
  • Rated 3 out of 5 stars

    I want to love it…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dust bin on the sweeper clogs often, or falls out. Tangles with hair. I have to clean it out at least once a week, there’s two people in the home with long hair. Don’t leave a stray sock or cat toy laying around….

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - AI Ultra Robot Vacuum with Matrix Clean. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    My Wife is happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has been a huge help to my wife. I’m kinda of jealous because she is like Bob this Bob that. Some people complain about the noise but if you are married you can block it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it. I set the timer and it vacuum Monday Wednesday and Friday. It is doing a great job and I have two cats. I was worried it would not pick up all the fur but it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up, love the new vacuum. Integrated app makes it easy to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum, i run it everyday & have no issues with battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vaccums entire house (1600 sq ft) in under 2 hours. Cleans hair, lint, dirt, and sand from outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Rosie takes stress from me I have busy life and take care of 5 people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ive had so far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good quality and always does the job its supposed to. Easy to navigate and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is awesum works soooo goood have a dog that has hair cut back my vaccum time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome robot! I've had 3 roombas in the past. This is a better robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Which is more than you can say for a lot of things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially we were impressed with everything. It ran very well, avoided objects (and dogs), and seemed to clean very well. If all you have are wood or vinyl floors, it will serve you well. But the cleaning falls well short when cleaning carpet. It just does not have the suction power to clean carpets well. A little disappointed for a $650 robotic vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The quality is pretty good. However, the app is not simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this Shark. Hopefully stop when obsticle are near bye. I had the old version and it was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shifting our perception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the robot vaccum. It was a fear for us at first with all of our pets, but so far, we have been pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never vacuum again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing vacuum. We used to have to vacuum every day due to dog hair and this takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will buy again the vacuum I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfectly clean the floor. I love the back. vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot vacuum I’ve owned. Works great. Just start it and leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robotic vacuum on the market at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is everything it claims to be. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for picking up the dog hair around the house. No major issues so far

    I would recommend this to a friend