Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$157.99
Save $442
Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,102 reviews
  • Rated 4 out of 5 stars

    Robot vac

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bin but my neato robot vac works better and gets in the corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for picking up the dog hair around the house. No major issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot vacuum I’ve owned. Works great. Just start it and leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item cleans great easy to set up seems to,pick up pet hair very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robotic vacuum on the market at a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is everything it claims to be. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Robot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I don’t have to empty out the dust bin. This thing is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will buy again the vacuum I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfectly clean the floor. I love the back. vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Dud vac

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new on 10/22/22 and got home and set it up. Seemed to work ok. Next day it wouldn't run. I checked and it disconnected from wifi. I did it again and it worked for a day then wouldn't work again. Checked and it disconnected from wifi again. Called shark and they had me do some things and said it was ok. It worked for a day and disconnected from wifi again. I had a shark before set up in the same place and never had any problem. I looked online and it seems to be a problem with this vac from shark. Wouldnt recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a German shepherd. This vac keeps up and our home is clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot cleaner. It’s so much better than sweeping all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum ever! We are so happy with our vacuum It does a great job getting dog hair and everything that's on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Self empty bas

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased. It can be used without Wifi setup. Goes all over my house and that's a big plus. Other brands won't go all the house. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and works great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT CUSTOMER SERVICE WAS ABOVETHE TOP WHEN i HAD APROBLEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job cleaning the floors and rugs around my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning made easy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - cleans beautifully and love the fact that it has HEPA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing especially on matrix mode! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My shark AI vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It picks up very well I don’t have to worry about vacuuming my whole first floor. And I don’t have to worry about dumping it for 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Would buy it again and recommend it!

    I would recommend this to a friend