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Customer Ratings & Reviews

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$157.99
Save $442
Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,102 reviews
  • Rated 5 out of 5 stars

    Wallie the robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised Works like a charm!!! Wife out it to work immediately…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job of picking up dust, dog hair and crumbs two toddlers leave behind. The app has glitches but definitely not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps us keep up with the dog hair from three German Shepherds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba with me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best thing I have ever bought. It saved me from getting a cleaning lady. Vacuuming is especially hard on my back. Very easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hard floors, but must use matrix clean on carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AI vacuum.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little buddy. Literally one of the best things we’ve purchased for the house. Doesn’t slam into things like the old ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Shark vacuums, this one is much more expensive and yet still cannot seem to “see” things in its path. I also have a less expensive one, they seem to be very similar so I am not impressed. I would recommend going with the lower priced model that has the auto emptying feature. Unfortunately, I do not see much of a difference and this one is more expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Floor Clean.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly fine to keep your floor clean and brilliant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my wife and she's in love with it. And it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with the sensors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to get a full clean out of it yet. Continually having error messages about hair in the sensors and need to clean. I have cleaned inspected and no hair or debris found. I am looking to either teturn or exchange it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - AI Ultra Robot Vacuum. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Reliable Brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum, it does a great job especially for pets, reliable and long durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I have bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster and less maintenance than the roomba . I like the not haveing to change the bags

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is terrible. We had a Neato before and it cleaned really well but would get stuck more often than the Shark, probably due to the D shape. However the Neato did a great job of picking up dog hair on our carpet. The Shark doesnt pick up any dog hair on carpet, we might as well not have it vacuum the carpet at all. Also the app is terrible overall but is also ignoring the no go zones in place. Overall we are extremely disappointed especially since it was twice the price of our old Neato.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it at first now it doesn't dock appropriately and the wheels are coming off too easily. Doent get the corners well.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're very sorry to hear about your experience with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    My Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans very well! Makes my life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything perfect, quality, price and fast service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a day to day. Pick up great. Totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BobbyP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the boss likes it! She’s a very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice robot vacuum cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum cleaner. Especially if you have a dog like I do. It helps with the maintenance of cleaning up after my dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark is like a great white cleaning up all the dirt and dog hair in the house. Love my shark.

    I would recommend this to a friend