Customer Ratings & Reviews
- Model:
- RV2502AE
- |
- SKU:
- 6471082
Customer reviews
Rating 4.4 out of 5 stars with 1102 reviews
(1,102 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Just okay
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an upgrade from my eufy robo vacuums. It does a fairly good job but some dog hair is missed and keeps inserting itself in between the space between the clearance of the table and the floor.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Love our droid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our little droid - she cleans without fail or complaint. Amazing how much pet hair it picks up even when running daily
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with this vacuum. I think it works great and has lots of room to hold all the dirt.
I would recommend this to a friendRated 5 out of 5 stars
TS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We got one for my Mom and it has been a big help for her!
I would recommend this to a friendRated 5 out of 5 stars
Does the job perfectly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little gizmo. Helps keep husky hair in check
I would recommend this to a friend- Cons mentioned:Wifi connectivity
Rated 1 out of 5 stars
Will not connect to WiFi after trying everting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a week. I tried to change WiFi networks and now I have an expensive paper weight. I have restated the router the robot the phone tried different phone and every time it says incorrect WiFi password I can’t even get it to reconnect to the previous network. Customer service is a joke the person could barely speak English and was just asking for all my personal information
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your robot isn't connecting to Wi-Fi. We will absolutely share your feedback regarding the the service you received with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-888-228-5531.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, materials and final results enjoying every part of it
I would recommend this to a friendRated 4 out of 5 stars
Shark robot vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good robot vacuum. Only complaint is that it can’t map multiple floors
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Terrible machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job when it worked, 2 times, stopped working and shark did not respond and Best Buy well it is no longer returnable. Terrible prodyct
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Rossy,
We're disappointed to hear about your experience with your Shark robot and we'd like to assist with getting you back up and running. Please give us a call on 1-888-228-5531, so that our customer service team can investigate further.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Sweeping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. Does a pretty good job on all the floors.
I would recommend this to a friendRated 4 out of 5 stars
Mr.Budha
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good price. my wife loves it. I will recommend
I would recommend this to a friendRated 5 out of 5 stars
Climb a mountains
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy anything else just try sharp is like a big truck with power included.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it,good quality,excellent and help me with my dog hair
I would recommend this to a friendRated 5 out of 5 stars
Love this vacuum!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this vacuum! Bought it for my wife for Christmas and she got it a month early because it’s so cool to watch!!!
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade from our first robot vacuum. This one has all the fearures to make our busy lives just a little easier!
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum better than other high priced brand recommend.
I would recommend this to a friendRated 2 out of 5 stars
Loud and not very smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace an old Deebot I had. This is way more noisey and doesn’t have smart features to prevent it from going off steps. Mine fell into my shower and sucked up a bunch of bleach cleaner (I left the shower door open while I was cleaning and left the room momentarily and it found its way in there). My Deebot never did that. It’s also very made of very cheap feeling plastic. Would not recommend this vs other brands.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
This isn’t the experience we want our customers to have and we’re eager to help here. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum. Does a great job. Only complaint is it’s a little loud.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful little helper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall i love this little robot, it has helped my wife alot and definitely does work picking up all my dog's hair.
I would recommend this to a friendRated 5 out of 5 stars
Would Buy Again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually robot vacuum hair tangles that needed cleaned. Would buy again. Love the cleaning litter off the floor.
I would recommend this to a friend














