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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,100 reviews
  • Rated 5 out of 5 stars

    Shark vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job ,even talked when almost fell off my stairs ,it said cliff in front help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac well woth price. 2 dogs and no issue with the brush tangles. Self clean is a little loud when emptying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology! I turn my vacuum on while driving home so the house could look spotless!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Robot screen app sucks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great Robot butt the app has a lot of flaws that needs to be fixed before I would buy this product. I turned the Robot Back in because I couldn't get the app to work with the robot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So hassle free cleaning. What more could you ask for? Boom baby!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Robot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit tedious to map. Love the self-emptying feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke on year 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for the first year. Had to buy replacement parts the second year and after year 2 it's now completely broken. Keep in mind that I have a 500 sq foot home and took great care of the machine. If 2 years is enough time for you then I would somewhat recommend this. If you're looking for longevity, avoid this.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your Shark - AI Ultra Robot Vacuum, RV2502AE broke after two years. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, can’t say a bad thing about it. The app is awesome for marking off rooms

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It claimed to not run over dog poop. It did multiple times. I do have another in a house that has no dogs. I wish they would stop getting caught on the cords

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. Please note none of our Robots have the ability to avoid pet messes.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good helps with the stress of sweeping wood floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Shark products! This vacumn works awesome love that you don’t have to empty the dirt every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up quite great job. A bit pricy though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Dog Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more dog hair on the rug and edges! So happy we purchased this time saver!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace existing Roomba 980 and this product is nowhere close to Roomba's performance. This vacuum does not clean in straight lines and goes all over the place. It has to return for charging every 45 mins to an hour and it takes a long time to recharge. The amount of dirt and dust picked up is very little compared to the Roomba.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in April. Seems to not work now. Loved it but now not sure whst to do. Will be contacting Shark.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We would feel the same in this situation and we’d like to help you with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Love how it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected and it is amazing. I also love the laser navigation and the self cleaning function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have deep suction, but great for touch up cleaning. All very easy to setup with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Convenient app makes operation a lot smoother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Siberian Husky and a cat. The shark vacuum robot is great to keep my house without hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best out there for multi pet (3 dogs) daily cleaning! Quiet efficient, worth the x-tra money!

    I would recommend this to a friend