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Customer Ratings & Reviews

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$157.99
Save $442
Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,102 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Convenient app makes operation a lot smoother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Our dogs weren't even scared or naked at it during cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality. Leagues above previous generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I ever kept my house clean without this. It's a great vacuum, you just set the schedule and let it run. I run it daily to keep the pet hair to a minimum and it does the trick. Nice app, easy to set up and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke on year 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for the first year. Had to buy replacement parts the second year and after year 2 it's now completely broken. Keep in mind that I have a 500 sq foot home and took great care of the machine. If 2 years is enough time for you then I would somewhat recommend this. If you're looking for longevity, avoid this.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your Shark - AI Ultra Robot Vacuum, RV2502AE broke after two years. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. So much improvement from last robot vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It explores your home! Then you control areas cleaned with right front your phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in April. Seems to not work now. Loved it but now not sure whst to do. Will be contacting Shark.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We would feel the same in this situation and we’d like to help you with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best Vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner works like a charm, easy set up and does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me keep my place tidy! Big time saver for all of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and powerful for vaccuuming and cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best robot vacuum i have ever bought i love this thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine would recommend highly. Wish it did have a mop feature though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Mine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shark is awesome! It leaves a nice clean room! Very nice technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms maid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my "moms maid" lol it gets under my bed which i love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised me how well it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m shocked at how well it works and maps the floor so it can vacuum every spot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    shark/bagless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros- picks up small dust particles 75% of the time. recharge and will get on 2nd go around cons- dog hair gets clogged and does not get in the self empty base

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a couple months. So far, working great. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift!!! She loved it. Never had such a happy rxn from any gift before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works as expected never had no issues with it

    I would recommend this to a friend