Customer Ratings & Reviews
- Model:
- RV2502AE
- |
- SKU:
- 6471082
Customer reviews
Rating 4.4 out of 5 stars with 1102 reviews
(1,102 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for the pet hair that my cats shed into the carpet!
I would recommend this to a friendRated 3 out of 5 stars
Not up to par
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I briefly tried this vacuum to replace my ECOVAC and found it wasn’t up to par with quietness, maneuverability, or quality of cleaning. I suppose if I didn’t have anything to compare it to it would be ok, but even though I really wanted to like this one I had to return it.
No, I would not recommend this to a friendRated 5 out of 5 stars
My Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this gift for myself at the same time as I got one for my daughter
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Died after 4 months, warranty is worthless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 months of light use, called and spoke with Sharks customer service, who said anything that can be removed isn’t covered by warranty, including the battery. In other words, the warranty is worthless. Lesson learned, don’t buy Shark.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Shark - AI Ultra Robot Vacuum with Matrix Clean. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
SHARK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this thing. it really helps with all of the dog hairs and dirt.
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well . I like the ability to spot clean and clean certain rooms
I would recommend this to a friendRated 5 out of 5 stars
GAME CHANGER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this shark. It works better than I could ever hope
I would recommend this to a friendRated 3 out of 5 stars
Its ok at best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans ok. Gets stuck a lot. The scheduling feature only allows once a day. The spinning brushes got bent the first time it got caught on a doggie toy. Not Golden retriever tuff.
No, I would not recommend this to a friendRated 5 out of 5 stars
This actually works ha!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has definitely helped reduce a daily annoying workload.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum - such a life saver. Bought 2. Laser navigation is amazing
I would recommend this to a friendRated 5 out of 5 stars
Vacuum shark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is A very good product I love mu vacuum he clean my house really good
I would recommend this to a friendRated 5 out of 5 stars
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the robot vacuum, mine is named lion heart. Cleans like a beast.
I would recommend this to a friendRated 5 out of 5 stars
Product works well and does what it needs to do th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well and does what it needs to do the job
I would recommend this to a friendRated 2 out of 5 stars
Shark Robit Vacuum
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m love shark products but this specific model is a piece of, well you know. Tried calling shark, they wouldn’t help at all. They ran a diagnostic test, said nothing was wrong. Clearly something was wrong, doesn’t return to charge, ever!! Has problems returning to the dock when told too. And no one at Shark speaks English. I’ll still buy shark again but gees!
No, I would not recommend this to a friendRated 5 out of 5 stars
It’s like having a live in maid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a little time to set up, but we’ll worth the time and money.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great vacuum that cleans all of our floors and rarely misses anything
I would recommend this to a friendRated 5 out of 5 stars
Nice !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This robot is amazing ! It’s a must buy does really good with dog hair
I would recommend this to a friendRated 5 out of 5 stars
Keep the house clean while resting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to shop at Best Buy there prices are great and they price match
I would recommend this to a friendRated 5 out of 5 stars
Time Saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for Christmas. She absolutely loves it.
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good Everything that could be expected for a robotic vacuum
I would recommend this to a friend














