Customer Ratings & Reviews

Great Product especially if you have dog. Helps keep the dog hair down to a minimum. No problem going over tile wood flooring and carpet. Easy to set up and schedule Shark.

Absolutely outstanding product! We have 5 cats and a dog and have it set to go out every day in the morning. I don't know where he finds all of the dirt every single day but he does and he gobbles it up like we forgot to feed him. The self emptying feature is phenomenal, we can't imagine life without our newly adopted Cyclone Tyrone.

Love this robot vacuum!!inhad an older version that was “okay”, but this version is fantastic! The mapping is very precise and does a great job cleaning.

I'm giving this model a 5-star rating over the immediate past model which I used for about two years before getting this one. A reason for the rating is the new laser technology that allows this model to map the entire home with the least pass I have seen since I started to use robot vacuums. The older version only successfully mapped after hugging to outline the walls perimeters across the entire house. A second reason is that this version has not been running into objects while working. The older version seems to be aware of objects only after running into them. A third reason is that this version works better with the app than did the older version. I'll also just add this last one that it looks better too. Of course there's additional new features on this model too, but the more important ones to me are those above.

I love my new vacuum, but the app has a lot of bugs that need to be fixed. The mapping works sometimes and sometimes it doesn't. The robot has a mind of its own, so I ended up letting her do her own thing. I think getting a cheaper model would give the same cleaning power for less $$. Now my house is clean all the time. No more dog hair!!

This vacuum does such a good job keeping our carpet clean. We empty the canister every 3-4 days typically and we see just how much the vacuum pulls on a daily basis. It's also very quiet, much quieter than a traditional vacuum and most Roombas as well. Would definitely buy again and I very highly recommend this for anyone who has carpet in their home!

Good vacuums however the white one has two brushes and I think cleans better. Love the self emptying aspect

Works well, makes having clean flores much easier. Only problem is it doesnt always empty debris correctly

Surprisingly quiet. Seems to do adequate job keeping up with pet hair though it does need to be removed from the roller once a week. Easy enough to do but took a bit to figure out that’s what the error was about. I like it enough though that I bought a second one for the downstairs.

Only took 10 mins to scan our 2400 Sq/Ft ranch home when we first set it up and it has been doing an excellent job vacuuming the house. It sweeps well over our linoleum, carpet, and area rugs and even leaves nice lines in the carpet like a mowed lawn. The Shark picks up just as much as our Dyson vacuum. Well worth the money, we are extremely happy with the unit.

Really good vacuum if you can catch it on sale. It does a great job mapping the areas in the house and has options for different fan speeds as well as various cleaning options. The bagless self empty base is an awesome feature that makes cleaning super easy.

Excellent vacuum, great pick up and love thee self emptying, and docking when finished. Having it lets me concentrate other tasks during the day.

This is amazing! It works perfectly with washable rugs and jute runner rugs. I run this once a week and am always astounded by how much it picks up. I share a large apartment with my small dog and my floors stay immaculate. I love how it maps out my place and covers every square inch. It’s so smart with the self-docking and self-emptying features. Don’t know how I lived without it!! I have recommended it to several friends and family members because it’s just that good!

I love this vacuum and I use it daily. It definitely helps me minimize my daily tasks. I've had it for over a year now and it's like new.

Love it!! Gets under the beds where my big vacuum can’t go! Need to make some adjustments to my Wi-Fi in order to get full benefit of mapping. First time through it emptied itself a couple times (collected a lot!) and now 2-3 times a week everything is looking great!

Love the full control of map. You can set no go zones and rooms. Its easy to use and set up. Best feature is the name generator on the app.

The Shark was a big upgrade for us, as we had an older Roomba. The wifi connectivity and house mapping is really nice since it allows you to send the vacuum on "missions" to specific areas. I do wish the app would load quicker but I suppose it takes time to communicate with the robot. It also has some trouble mapping underneath furniture.

What a fantastic vacuum! Very easy programming includes perfect mapping, depth of cleaning modes, Alexa control, scheduling, specific jobs… great on bare floor and carpet! The bagless dust bin is well designed and saves you $ on buying bags. We’ve run it everyday for a week and no hair wrapped on brush roll. Pet hair has met it’s match!

I love this vacuum works amazing on carpet and floors this is my third robot vacuum previous was Neato brand top of the line this works even better also having it empty itself and return is amazing nothing gets wrapped in roller bar I would buy again and again don’t hesitate this is an amazing vacuum.

Best AI Robot vacuum ever !!! Buy this unit ! You wont be sorry !!! Vacuums up hair from several dogs and then self empties , then goes right back to work until the battery is low !! Ahhhhmazing machine !!