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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the APEX DuoClean's powerful suction, ease of use, and performance on various floor types, especially carpets. They also appreciate the useful attachments and relatively quiet operation. However, customers are negative about the vacuum's weight and occasional issues with the roller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-284 of 284 reviews
  • Rated 2 out of 5 stars

    Died

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum but it breaks. The bottom broke and now the engine completely died.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Roller

    Rated 2 out of 5 stars

    Not for dog hair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the country and have two Golden Retrievers, their hair stops up the rollers and hose, constant battle trying to vacuum my carpet. to much time spent taking the vacuum apart so it will work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This vacuum is defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month after purchase I smelled something odd and the vacuum just quit working, no suction, no rolling, the lights only worked. Thankfully I bought enough to be eliteplus and had 45 days to return or else I would have been stuck with an expensive piece of junk. I am shocked by this because I’m a loyal shark fan. I got a different model and a warranty let’s hope this doesn’t happen again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 gsd that shed tons of fur. This paper weight over heats in minutes. Like about 3 minutes. I spent almost $400.00 dollars on this about a year ago and I have never, never been able to vacuum 1 room with out having to stop and clean underneath several times or it will over heat and the vacuum part will shut down. I have had this problem with other SHARK products. I will never by a SHARK product again.

    No, I would not recommend this to a friend