Customer Ratings & Reviews

This is my first robot vacuum. I have been hesitant to use one due to the large amount of dust and dirt that comes with living on a farm. Overall the performance is not perfect, but adequate to keep down the pet hair and dirt on a daily basis. In the box is the vacuum, spare filter, spare side brushes and the docking station. Setup is easy, install side brushes, find open area to place dock, install app and connect to wifi. If you have a space that you do not want the vacuum to go to, there are "BotBoundary" strips that you can place down to keep the vacuum from going there. This is helpful for stairs, staying in select rooms, and keeping away from pet water bowls. The app can be used to program cleaning mode (eco, normal, max), find the robot (very helpful), send it to dock, and manage the cleaning schedule. My primary use for the app is to get alerts when the vacuum is stuck on a rug (or kids toy) that I have to go extract it from. I am using this on the main floor of the house, which is all hardwood or tile, with a few rugs. I set the vacuum to clean Mon - Fri starting at 7, which is does reliably. There are 10 rooms on the main floor of this farm house, it is not an open concept, the vacuum does a fair job of navigating the house, but really only manages to clean 5 of the rooms, it will go in a total of 7 rooms, and completely misses the bedrooms and bathroom at the end of the house. The vacuum has no issues moving between tile and hardwood, it does fine on low rugs, such as door mats, but it always gets stuck on a deeper pile rug. I ended up putting down boundary strips for this rug, as it would get stuck every day. One thing that did impress me is that the vacuum manages to return to the docking station every day without getting stuck. As far as the actual vacuum ability, the Shark performs as expected. I have to empty the dirt canister daily due to having 3 indoor pets and 2 children who track in dirt on a daily basis. There is a filter to clean by tapping it on the trashcan (not designed to be rinsed / cleaned). It's not the best design, but after a few weeks, I haven't had any issues with it. I can see having to replace the filter and deep clean the vacuum at least once a month. Overall, this vacuum won't handle large messes, but will keep your dirt and pet hair to a minimum. Side note - It will also successfully disassemble any Lego creation within 2 minutes (while spreading Legos throughout the house). I think the best use of this vacuum would be tile / hardwoods in an open floor plan with moderate to low obstacles / kids toys to navigate.

Love this thing. I have it connected to alexa and on a schedule every day. It picks up all of my girlfriends hair and dirt while were away. Would recommend

I had an ecovac dbot prior to this and am so disappointed with this product. It doesn't edge. It gets itself stuck in corners and isn't able to get itself out. You need to sweep before you use it if you have pine needles if you want them picked up. Most of all, the app doesn't let you control movement at all. I expected a better product out of shark for the price!

Shark _ ION ROBOT. never worked. I would say buy brand new not refurbished as I did. To late to return, out money for purchase.

It picks up when it wants to. It is definitely not a good replacement for a bigger vacuum that can get the job done better for big spaces. This one is just to go over what your big vacuum might not have picked up.

have to use a little more to have a better opnion.

It’s good but idk if it’s great. It talks about smart technology but all it does it goes in one direction until it bumps into something, then turns, n goes somewhere else. My wife likes it and it helps out but I guess we were expecting more.

It’s good but not as good as the first one we had.

One of the best vacuums I’ve ever purchased! I should of bought a long time ago because I have three cats. The amount of fur it picks up daily is amazing.

We are very happy with this purchase. Works great, easy to set up. Would definitely recommend purchasing. We are considering purchasing one for the upstairs as well.

Actually very nice, its a gift for inlaws thouggt about giving them my irobot instead haha.

Shark robot vacuum working perfect. It can be controlled through mobile app. It’s also operated by using WiFi.

Purchased for my father-in-law but they love it. In just a couple of days they were impressed with the control and functionality offered by this product.

This is my 2nd Shark ION Robot vacuum. It works great & picks up dust that you didn’t know was there. Get yourself one of these, It is a great househelper !!

Didn't map like I was told it would. Best for open spaces, not areas with people actually living in it.

This is a great product. It’s helps me having two of them, that way my house cleaning gets done quicker!

It works wonders. The tank is shockingly big. I empty mine once everything two or three days, and thats with a border collie and a beagle hairing up the house.

It worked perfectly the first month, now it seems like it connects and disconnects itself. Some times works and some times doesn't. It was a gift, can't complaint too much, spend your money on a higher end one.

Works great! Time saver when you don’t have time to sweep,and get into areas you can’t sweep.

Cleans decent ofcourse not deep cleaning the arms kind of knock debris out of the way instead of bringing into the vacuum Better for more open space areas with not a lot of clutter , louder than expected. Has a deep passion for human feet .