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Customer reviews

Rating 4.2 out of 5 stars with 811 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the ION Robot RV761's cleaning capabilities, ease of use, and quiet operation. Many also highlight its strong suction, effective pet hair removal, and good value for the price. However, some users experienced issues with navigation and Wi-Fi connectivity. Other criticisms included the small dustbin and lack of mapping features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 811 reviews
  • Rated 5 out of 5 stars

    Love my iShark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omf the best thing since sliced bread! I have a family of 6 with 2 dogs and cats. This AI vacuum has felt.like I have that robot maid on the Jetsons!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ion robot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Time saver when you don’t have time to sweep,and get into areas you can’t sweep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but lacks support for 5ghz wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this was a great vacuum, it lacked support for our 5ghz wifi network so we couldnt control it using our connected devices. Returned and picked up an iRobot variant

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumper

    Rated 1 out of 5 stars

    Don’t waste your money get a Neato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Neato and bought this shark to use downstairs and put the Neato upstairs. This shark is horrible. Won’t work with the app. I try to start it and dock it with the app and it won’t do anything just beeps and says communicating. Once I push the button on the actual machine it goes for about 2 mins then says it’s bumper got stuck on something I go find it and it’s just sitting in the middle of the floor not stuck on anything. Won’t go for more than a min or 2 before it gets “stuck”. Taking it back tomorrow to exchange for a Neato.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Doesn’t want to clean my kitchen. Simply misses lot of debris and may or may not come back unless done forcefully. Will return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love jt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I chose this one. So Many brands to choose from. It ran perfectly and went back to the charging dock when needed. I recommend this to anyone. Stacey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for us. My wife turns it on when she gets home and it vacuums really good. Going to purchase one for my mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this particular model as it comes with the magnetic strips allowing you to control where you do not want it to go. It is also very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark ION RV761

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as it should out of the box. A map on the app would be helpful to see if it covers all areas since it is a random pattern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this guy. It actually gets my hardwood floor cleaner than using both a broom and swiffer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wifi vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision we made to get the i robot for the house. It works great with wifi and it's an easy set up even with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dancing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Xmas gift for mother, She really likes it. Since she has to stay at home due to Covid stuff it gives her something to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No WiFi connection, but docks everytime. Does catch on shoestrings, fringe on rugs but that is no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Works great, if you like to follow it around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother Bought this to replace a well-worn unit from another manufacturer. Poor cleaning, loud, HORRIBLE at navigating my home. The only way I can imagine this unit working effectively is if you set it up to only run in a single room without a single obstacle. Everything causes problems with this vacuum. It will find its way into a room, and then run for hours and hours around that room, seemingly searching for the exit, until finally the unit runs dead. Usually end up following it around with a broom

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue We call ours “SharkBoy”

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is a good robot, but it dies quickly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this daily for the last 11 months, I didn't expect it to break within one year. It was used for minimal duties, just 3 small rooms mostly to catch cat hair and while it worked it did wonderfully. What died on mine were the charger pads, not sure if something got loose during one of its runs but I can't get it to start again after 2 weeks of browsing forums/other things to get it going again. Like I said, great vacuum while its working... just really didn't expect it to last only a year, to put it in perspective it did 5 1 hour runs a week, giving it a total life of around 250 hours... so not worth it in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Black Friday purchase. Bought this as a Christmas present for our daughter! Can’t wait for her to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito bom, é o primeiro Clean Robot que compro, fiquei muito satisfeito funcionou perfeitamente aqui em casa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a Roomba...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had a roomba, and decided to buy this because it was cheaper. Wish we would have bought the Roomba. The suction on this is sub-par. I will buy another roomba and try to resell this one. Save yourself the trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little vacuum does the job well! Named it Bruce. So it is like a pet that cleans…which is always nice.

    I would recommend this to a friend