Customer Ratings & Reviews

While this was a great vacuum, it lacked support for our 5ghz wifi network so we couldnt control it using our connected devices. Returned and picked up an iRobot variant

Omf the best thing since sliced bread! I have a family of 6 with 2 dogs and cats. This AI vacuum has felt.like I have that robot maid on the Jetsons!!

I’m all in on robot vacuums - after starting to use my Roomba couple of years back I was sold on the ease and convenience of the system. I also have a Shark upright vacuum when heavy lifting is required, so it was a no brainer for me when I got the opportunity to use Shark’s ION Robot Vacuum. The robot vacuum is really easy to set up and use. You just plug-in the dock to the electrical outlet and put the vacuum on the prongs. Cleaning can be started manually by pressing the Clean button. The robot finds its way through the obstacles and does a decent amount of cleaning. The vacuum power can’t be directly compared to a full-size manual vacuum, but for it’s sized the suction power is impressive. The brushroll is very nice in combing thought my apartment carpet. Do make sure it doesn’t get tangled in wires, or if you want to restrict access to some specific areas, a roll of tape-like “BotBoundary strips” are provided. Simple putting that on the floor/carpet near the restricted area keeps the robot from venturing there. There are two rotating sidebrushes that also dusts off the edges of the wall which is very convenient. The robot also has “cliff sensors”, but since I live in a single-floor apartment, I was not able to test it out. Apparently it keeps the robot away from staircases so it doesn’t fall over. Another thing worth mentioning is compared to conventional vacuums, this unit is very quiet. The smartphone app works really good. You can start cleaning immediately, or schedule something for later. If you set the WiFi option, then the robot can be controlled remotely. The only feature that failed me is the Voice control via Google Assistant (it also supports Amazon Alexa, but I didn’t try it out). The first time I set it up it worked fine, but later it stopped working altogether. I’m guessing it’s something to do with the app (the comments in the Google Play Store supports that). Overall, I'm extremely happy with the features and performance of the robot vacuum.

I had a Neato and bought this shark to use downstairs and put the Neato upstairs. This shark is horrible. Won’t work with the app. I try to start it and dock it with the app and it won’t do anything just beeps and says communicating. Once I push the button on the actual machine it goes for about 2 mins then says it’s bumper got stuck on something I go find it and it’s just sitting in the middle of the floor not stuck on anything. Won’t go for more than a min or 2 before it gets “stuck”. Taking it back tomorrow to exchange for a Neato.

Just ok. Doesn’t want to clean my kitchen. Simply misses lot of debris and may or may not come back unless done forcefully. Will return it.

Works perfect for us. My wife turns it on when she gets home and it vacuums really good. Going to purchase one for my mom

Love this particular model as it comes with the magnetic strips allowing you to control where you do not want it to go. It is also very quiet

I’m glad I chose this one. So Many brands to choose from. It ran perfectly and went back to the charging dock when needed. I recommend this to anyone. Stacey

I'm really happy with this guy. It actually gets my hardwood floor cleaner than using both a broom and swiffer.

No WiFi connection, but docks everytime. Does catch on shoestrings, fringe on rugs but that is no problem.

Works perfect as it should out of the box. A map on the app would be helpful to see if it covers all areas since it is a random pattern.

This was the best decision we made to get the i robot for the house. It works great with wifi and it's an easy set up even with the app

Bought for Xmas gift for mother, She really likes it. Since she has to stay at home due to Covid stuff it gives her something to watch.

Don’t bother Bought this to replace a well-worn unit from another manufacturer. Poor cleaning, loud, HORRIBLE at navigating my home. The only way I can imagine this unit working effectively is if you set it up to only run in a single room without a single obstacle. Everything causes problems with this vacuum. It will find its way into a room, and then run for hours and hours around that room, seemingly searching for the exit, until finally the unit runs dead. Usually end up following it around with a broom

Love the Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue We call ours “SharkBoy”

Great Black Friday purchase. Bought this as a Christmas present for our daughter! Can’t wait for her to use it.

I've been using this daily for the last 11 months, I didn't expect it to break within one year. It was used for minimal duties, just 3 small rooms mostly to catch cat hair and while it worked it did wonderfully. What died on mine were the charger pads, not sure if something got loose during one of its runs but I can't get it to start again after 2 weeks of browsing forums/other things to get it going again. Like I said, great vacuum while its working... just really didn't expect it to last only a year, to put it in perspective it did 5 1 hour runs a week, giving it a total life of around 250 hours... so not worth it in the long run.

Muito bom, é o primeiro Clean Robot que compro, fiquei muito satisfeito funcionou perfeitamente aqui em casa

I love me Shark. If I ever need another one I will definitely get from BestBuy.

Great little vacuum does the job well! Named it Bruce. So it is like a pet that cleans…which is always nice.