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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 550 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ION Robot Vacuum R75's excellent cleaning performance, ease of use, and quiet operation. Many appreciate its effectiveness on pet hair and long battery life, although some users experienced issues with navigation and occasional Wi-Fi connectivity problems. A few also mentioned challenges with the robot's reliability and docking capabilities. The app integration was generally well-received by those who used it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 550 reviews
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as my Roomba, for the price it’s a total win!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Squeaking Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum makes a horrible squeaking sound when it is in use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does not come with any boundary borders like the old ones. They did make the filter bigger and reuseable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robo vacuum for busy homemaker . I love my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Shark Vac. Would highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor..............................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Ion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Cuts my time for cleaning!! Get it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picker upper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of dust this thing picks up is jaw dropping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy taking a break while shark does its job vacuuming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product with limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, but hair strands get entangled which are veri difficult to clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works fair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit is ok when you’re at the house supervising this vacuum in action. it will get stuck under furniture. it is very noisy, but it does an ‘ok’ job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Make Vacuuming Fun

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does anyone "need" a robotic vacuum? I'm sure one could argue how their life is so busy, they need it. Reality is, one buys this because it's fun. We have two dogs, both who take issue with clean floors. For as much hair as I've cleaned up over the years, I'm amazed how they still have any left on their bodies. While vacuuming isn't a daily task, it happens on a regular basis. Let's talk about the Shark. Everything is neatly packaged. Unbox everything, plug in the charger, snap the rotating brushes on and throw it on the charger. Shark includes plastic boundary strips that can be cut to fit your rooms. The manual gives good guidelines on how to place these - the obvious ones, stairs, lose cords/cables, etc. If a regular vacuum would pick it up so with the Shark. Once charged, it's just a matter of pressing the start button and the Shark gets to work. My wife and I stood arm in arm, watching our new family member bump into walls, get confused in corners and swerve down the hall - much like a drunk uncle. Eventually, she managed to make it into every room and fit places our normal vacuum doesn't - under the beds, under nightstands, etc. The Shark would sense the baseboards, slow down, pivot and move along. I was actually surprised how well it cleaned. I didn't go behind to see how much more I could pick up with a real vacuum, but I didn't feel it was necessary. It was able to clean 3 bedrooms and two bathrooms on a single charge. After charging it again, we brought it down to the main level of the house which is all tile and area rugs. It worked perfectly on the tile, getting the corners and typical hair collection spots. It did struggle with our thick area rug, but even a conventional vacuum requires a bit of effort. I can't say I was surprised and won't deduct any points. On the normal area rugs, it worked extremely well. All it all, this is a great time saver. Have it run during the day when you're at work or out running errands and come home to clean floors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros : It was able to cover the entire floor space Cons: 1) Not power enough. 2) Its noisy 3) Very poor app support 4) pricy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Keeps getting stuck!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put magnetic strips so the robot will not go to these areas but then it gets stuck to the strips. Useless! We cannot have the machine finish the job. Our friends have iRobot and they are very happy since the robot memorizes the area .This one doesn't .Actually it makes nothing but getting stuck in 5 minutes.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We are very sorry to hear that the robot is not working as intended. This robot is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. We would like to learn more about the BotBoundry Strips. Please share your contact information, and a brief description of the issue, with us via [email protected].

  • Rated 3 out of 5 stars

    Shark

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark is nice, however there are times when she gets stuck. It is best for hardwood floors.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does fine in open spaces, but will often get stuck in rooms and misses areas. Returned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it about 6 weeks and used it once per week. First worked well then yesterday it stopped moving but kept spinning itself until we turned it off. We tried to clean it as instructed but still not worked. We don't have pets and we keep our house very clean so we don't think the Robot had to work too hard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be better. Seems to just go in circles. Doesn't cover the whole floor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t pick up all the dirt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not such a great product It goes in circles and misses a lot of tracks to where dirt still is

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Bad on all accounts

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible suction, kept getting lost along the walls, propeller popped off multiple times. You’ll spend more time chasing it down to fix it than it would take to just vacuum yourself.

    No, I would not recommend this to a friend