
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
A: I had this issue and I fixed it! My vacuum would just stop, give his little error message, and the DOCK and SPOT lights would just blink and I would have to go and press clean again. All i could find online were people saying to clean out the main brush, but we had cleaned it multiple times and it never fixed. Until we took the little piece off the end of the brush (accidentally) and there was a huge wad of fur around the pin! We cleaned all the hair out of that little spot and we haven't had a problem since
Q: My Ion 750 just beeps and spins I circle - any ideas on fixing?
A: my shark ion robot 750 just started doing this a few days ago....I cleaned every possible brush, wheels and it continued....call the manufacturer and was told that it was possible that its caused by a front wheel malfunction... to the best of my knowledge, there are NO electrical connections to that wheel, it just snaps into place,so,...on a hunch, I took off the battery door {Philips screwdriver required}… unplugged the battery for a few seconds, plugged it back in....it went into dock mode,...I pushed spot mode and it started the process for several minutes and went to normal clean mode....it is currently still cleaning.... seems to be working fine now...wont know for sure until it docks, recharges, and I hit clean again
A: Check on off switch. May have accidentally bumped it off.
A: Same with mine, called Shark, they were very nice, walked me through multiple steps to clean all the sensors and now seems to be working fine. Had dog hair stuck under main front wheel blocking sensors. There are 3 sensors located under the small front wheel. Also be careful when taking apart front wheel not to loose the little clear washer on the wheel rod. Instructed me to call back if issue not resolved but so far so good. : )
A: We use it without an app or smartphone or Alexa. We just set up a schedule (on the vacuum) and it vacuums daily. We can also manually tell it to start vacuuming by pushing a button on the top of the vacuum. The only thing we use the phone for is to get notified if it gets stuck. But this is optional.
A: Nice unit and does the cleaning job very well. Noise level for me on hardwood and tile floor is low. I have to look for it sometimes to see if it is still running unless it gets in a bind or stuck. I personally like and it works well. Only draw back is it randomly cleans and does not learn of where obstacles are or use a pattern to clean. No navigation system like some higher end models. Overall 5 stars as the latter is just personal.
A: It really depends on the height it must climb. I have rugs over a half inch thick and mine made it over with no problem.
A: Like the sharks in the Ocean, our Ion Robot has no problem functioning in darkness. It has a few different sensors and uses infrared (like TV remotes) to "see" objects around it. You see this when it comes up to a large obstacle (like a wall), it slows as it approaches and never touches the object. If it encounters a small object (like the leg of a chair), it doesn't "see" it but stops when the "touch" sensors come into contact with the leg. It has infrared sensors that "see" when it's coming to a ledge and reverses directions. It also has magnetic sensors to stop it from going across any magnetic boundary strips.