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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the IQ Robot Self-Empty XL's cleaning performance and ease of use, praising its navigation capabilities and quiet operation. The self-emptying feature is a significant plus for many, although some users experienced issues with mapping accuracy and suction power. A few customers also reported concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Shark not a fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a iRobot in the past so thought I would try the shark to compare. I like that it is quieter and it is a little slimmer so it fits under more furniture. But battery doesn’t last as long and it will just die instead of going back to base to recharge. Never can make it around the whole house.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wouldn’t finish job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this vaccum it kept stoping wouldn’t finish an area because it would either stop and not go to charging dock or go back to the charging dock after it was fully charged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than 2 months. Best But says no longer returnable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    SHARK VACUUMS ARE CRAP!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for Shark vacuums in general, I've had two hand held and they are junk!! last a year or two then will not charge...

    No, I would not recommend this to a friend