Customer Ratings & Reviews

Great product would recommend it runs great and does a great job don’t have to empty it every time either

Great vacuum! Does the job for the price and also big plus is the mop feature as well! Great purchase!

Quiet works nicely doesnt get all dog hair at all but that was expected neither did the roomba i got fluffy dogs. Easy to use simple set up does what I need to do would buy again.

For the price, it gets the job done. It definitely cleans up dust from your wooden floors or rugs or tiles. The mopping feature is nice but you will need quite a bit of shark's cleaning solution. It does get lost once in awhile which is an annoyance but it's a robot relying on what it mapped and changes everyday. It will clean around these objects if you placed them there recently but if you map your house with everything on the ground it will not go there and clean.

Love, love,love my shark matrix. Cant believe i never bought this sooner!! It was easy to map my home. Program to clean at night. My home is incredibly clean. It does a great job cleaning multiple surfaces. From carpet to hardwood, tile, deep pile carpet, runners, etc easily goes over "ledges" between rooms. And returns to base & self cleanse. Super easy to change to floor wash. Amazing!! For a busy lifestyle, this is a must have. Worth every penny!!

We have owned a few robot vacuums and this on is by far the best there is. Shark nailed it with this model. The vacuum alone is incredible. The mopping feature is very good on our tile. The app and navigating system of the vacuum are very intuitive and easy to use. The robot itself is excellent at navigating throughout the house and is very thorough in its cleaning runs.

My rumba was just not sweeping and missing spots when mopping. Reviews online and couple of friends reviews, deciding to try a shark. Mapping is so advanced nothing gets missed. It picks up debris in the front and mops from the rear. Pretty quiet, have the ability to just clean one area or every room. I would rate this as a 9 out of 10 because you have to hand empty after mopping. Rumba 4 out of 10 because misses spots and doesn’t pick up all the debris

Great vacuum, the the mop gets plugged often and requires extensive deep cleaning

I have this for 2-3 weeks and I'm very happy with how well it works. It quite, love that it doesn't have bags like other brands etc. The only think I wish was different was the programing the rooms and mopping maps .

Does a great job cleaning. Only downfall is on the higher settings it has to return to the dock to charge for a while before finishing. But with the ability to create a schedule it’s is easy to work around when set in the middle of the night

As a bare floor vacuum robot this is a good unit. Like a lot of these they do only fair on carpet. Also I have been disappointed in the mop system. The mop tank plumbing is prone to clogging. But aside from that it does well on wood, linoleum, vinyl and tile as a robot vacuum. I did find the floor mapping system to be not well programmed.

Works great, rarely gets stuck. Doesn’t replace an actual vacuum but it can definitely hold you over in between sessions. Great for under the bed as well. Wish it got closer to the couch.

Trying to program to recognize my carpet/rug area. Having a little trouble. Other than that i love it.

It was easy to set up the pairing on the robot. It was easy to program the areas of our house for cleaning. So far the robot works great vacuuming. Works well on our smooth tile as well on our tile that is textured (i.e. rough surface). It has made cleaning easy and fun to watch it clean. Being on the older side of life I was concerned it would not work well, I was wrong and we love it. I would recommend to my friends and anyone considering a robot.

This vacuum replaced another robot. I much prefer this unit. Ease of use, the app, dependability.

This shark is super easy to set up and I can run it whenever I want from my phone… I have not used the mopping feature yet but I do vacuum it all the time. It obviously doesn’t do a 100% job. But definitely does a decent clean! I definitely recommend

It does a fantastic job of keeping the floors clean and looking great. It’s just a quick swap of the container for it to go between mop and vacuum, and it’s done away with our need to do either manually. It’s smart mapping of the house layout is wonderful, and it never tries to mop carpet.

Amazing! With a shedding pet, the Shark came in clutch. Have not used the mopping feature but have been very impressed with the Shark. Setup took about an hour or two with the mapping but time well spent. We’ve noticed less dust buildup on several surfaces since we started using and the areas just look and feel cleaner. I empty every two days and surprised with the amount of dirt and hair it picks up.

Took so many attempts to set it up with your phone, but after that it worked perfectly!! I recommend this forsure.

Quiet and does a really good job. The tank hold quite a bit. I have dogs that shed and it keeps up with that and the dirt.