Customer Ratings & Reviews

Picks up dog hair extremely well but in doing so can cause the roller to be jammed. My floors stay consistently clean, and it just looks cool having a little dirt hungry robot goblin cruising around your house. My chihuahua likes to climb on top of the vacuum with its missing front leg and ride the robot like it's the cool kid in high school.

The product worked right out of the box and setup time including the app was very easy to use. The custom mapping allowed us to break apart the house to be able to clean areas needing it more by selecting the zone. I also love the 'scheduling' option so presently "Que" (our name for him) works at night after we are asleep - it is awesome.

I love it! I can set it up while I do laundry, or cook. I make the vacuum run everyday, but have to set up the mop individually. It is sometimes messy changing out the canisters. I recently got the upgraded Shark for my upper level, that drops the mop-pad and picks it up when it needs it and refills itself- it’s a lot less messy! It can be a pain changing out the canisters.

Just love it, good price-value; fast and easy to setup. Has save my back from pain. Keeps kitchen clean. Feels good quality. I recommend.

Several reviews have said it is loud, I don’t think it is any louder than a vacuum. It also does a really good job and well worth the extra money. We had one that was half the price and it was always getting tangled and had issues with getting stuck. It lasted a year before it broke. Highly recommend this vacuum

This Shark robot is a total game-changer! The vacuum and mop combo works flawlessly, and the sonic mopping really gets floors clean. Home mapping is accurate and the self-empty feature is so convenient. HEPA filtration captures everything and WiFi control makes it super easy to use. Highly recommend for busy households!

I love this item. Perfect for those working moms who have little to not time but want to keep home spotless

It works great, very nice vaccum and mop. I love the way this cleans the floor.

A great idea and value at the time but this will be a vaccum you'll need to babysit a lot. It gets lost. Stuck in corners, and dies. I spend more time looking for than enjoying the automation.

I'm loving my Shark Robot Vacuum and Mop! Before this one, I had bought two Rombo Robot Vacuums, which I returned because they weren't efficient. When they mopped, they left lines and streaks, and the other one didn't vacuum properly. I decided to try the Shark Robot Vacuum and Mop, and I'm loving it. It leaves no streaks and vacuums very well. It's very good and quiet. I totally recommend it.

Its a very helpful item and works very well. Only negative thing i can say about it but its not really negative is if you leave certain things on The floor like my laptop for example it will roll over top of the laptop but its definitely worth it and worth the price .East to use and set up

I love the shark robot, but this one doesn’t map room by room like my old one did. It makes you map the whole house which is very inconvenient.

Cleans well, quiet, and saves time. Great purchase!

Great Product. I love it. Will make your home chores some much easier.

OMG this is by far one of my favorite purchases. I am a vacuum queen have way to many to count but this one is so amazing. I can go into the app at the end of a long day and send “Alfred”, that’s his name out and wake up to a clean floor and space I truly love it!

Amazing does just what i need it to. Cleans the floors very well. You can also take everything apart and order new parts. The vacuum is very fixable

I’ve had a few robot vacuums and I have 3 dogs. This one excels past my expectations and is so easy to clean! 10/10 recommend! Thinking of buying a second one!

Love this!!! Makes life so much easier specially on this busy holiday season

It’s a descent vacuum but I really didn’t want one I had to change bags. Took it a little longer than I expected to get hooked up to my internet but it may of been the internet overall satisfactory so far

Love our new Shark. So much better than our Debot.