Customer Ratings & Reviews

I love my shark but it is a little difficult with the mopping feature. The vaccuming is so nice though. I love turning it on before i leave the house & coming home to crisp lines

I love this vaccuum. It will vaccuum and mop at the same time and take alot of stress off me. My only complaint is with the app not allowing for multiple schedules and the no go zones arent small enough for the spaces i need to be no go zones. Not a huge ordeal though

Love this item! The mop/vacuum feature is a life changer for late night speed cleans. Have recommend to many!

It definitely works good the vacuum is nice the mops nice but it does have difficulties draining the vacuum of the debris into the container

Excellent robot vac. Does a good job cleaning pet hair and dirt from the floors and with the sock base we don't have to empty it all the time. Previously had much less expensive models that just randomly bounced around until the battery ran out, this one actually maps the rooms and does a sweeping pattern to get everything in its reach.

We have light tile floors throughout the house and 3 large dogs who all shed, big time! The mapping on this did a great job and we run it in one section a day and have it mop the kitchen at least two times a week. It has helped significantly lighten our load on the weekends and freed up some much needed family time.

So far I have only used the vaccum function. I abosolutely love it. Nice to be able to just tell it to vaccum and forget it. Goes over LVP and Carpet without issue. It mapped our entire house and vaccums it each time. I have not used the mop feature or the specific room feature yet. Just getting to know all the features.

Love this vacuum. it does such a great job. Get the warranty, because it will break after a year of use (if you have pets). But i love it so much I just keep repurchasing

Love our Vacuum robot. Me named her Rosie. Rosie cleans our house weekly. Nice to come home to clean floors and the lines in the carpet. Highly recommend this Vacuum to people always on the go.

it's not too bulky and quiet compared to my previous irobot model. I like the design and suction depth. I'm still learning to work with the app but overall great product!

I have this for 2-3 weeks and I'm very happy with how well it works. It quite, love that it doesn't have bags like other brands etc. The only think I wish was different was the programing the rooms and mopping maps .

Love love love!! Works much better than the roomba I had is much quieter!

This is an awesome 2 in 1 vacuum/mop combo! Couldnt beat the price and it works amazing! I have 2 dogs with short hair that shed a ton and we are always needing to sweep. I have the vacuum set on a schedule and I have it mop once a week! It doesnt bump or slam into anything and can be mapped to vacuum and mop certain areas and to not vacuum and mop other areas. Took a little bit to set up but once everything is set up it has very little upkeep!

I'm very happy with this device. The set-up and mapping was easy for me...I did not need the assistance of my adult children. It vacuums very well. The mopping geature has my hard wood floor gleaming. It cleans the tile sections of my flooring adequately, it does not do so well with the grout.

We absolutely love our Shark Matrix Plus Robot Vacuum and Mop. The mapping feature worked flawlessly and now our vacuum knows exactly where to go to do a thorough job of cleaning our floors. We have a combination of hardwood and carpet/rugs, and the vacuum does great on both surfaces.

Quiet and does a really good job. The tank hold quite a bit. I have dogs that shed and it keeps up with that and the dirt.

It was easy to set up the pairing on the robot. It was easy to program the areas of our house for cleaning. So far the robot works great vacuuming. Works well on our smooth tile as well on our tile that is textured (i.e. rough surface). It has made cleaning easy and fun to watch it clean. Being on the older side of life I was concerned it would not work well, I was wrong and we love it. I would recommend to my friends and anyone considering a robot.

[Employee of bestbuy] Amazing product! Its easy to use and so convenient for me and my family. With pets in the house it helps so much. It works overnight and we wake up to clean floors.

I’ve had a few robot vacuums and I have 3 dogs. This one excels past my expectations and is so easy to clean! 10/10 recommend! Thinking of buying a second one!

The Shark Matrix Plus 2 in 1 robot vacuum is so worth the purchase. Easy to use, keep up with the daily vacuuming and light moping.