Customer Ratings & Reviews

Bought it for my wife as a Christmas gift, she absolutely loves it used it all the time especially that it vacuum and washes the floor give her free time to do other things she enjoys

1 of my favorite vacuums. I did have to return because for the price it didn't go directly to the rooms i told it to. Besides that it was pretty nice to try it out for a bit

Overall this wasn’t a bad vacuum but had issues. I thought Shark would have a better product but I thought this was lacking. The mopping pad continuously came off and the battery died within a year and I had to return. It was able to perform in a pinch but I’ll be hesitant to buy another Shark product in the future.

Like our previous Shark this makes cleaning easy and now with one for each floor its nice to have the house clean after a hard days work. The app with both robots works great and is easy to use, that along with Alexa makes this a great house cleaning tool. Pair the vacuum with mopping feature is great for the hardwood floors and carpet. I would highly recommend.

It works well most of the time. Once in awhile it likes to get stuck near a radiator.

Fantastic. Best Buy really hepled us out on choosing the right one fir our house and it works great.

I love this product it keeps my floors clean everyday and worry free. Love the option that you can mop as well. Best Buy did really great on this item

It was easy to set up the pairing on the robot. It was easy to program the areas of our house for cleaning. So far the robot works great vacuuming. Works well on our smooth tile as well on our tile that is textured (i.e. rough surface). It has made cleaning easy and fun to watch it clean. Being on the older side of life I was concerned it would not work well, I was wrong and we love it. I would recommend to my friends and anyone considering a robot.

Great vacuum have two of them they mapped my house out perfectly! No issues at all.

I have had this product for 9 months now. I am using it twice a week roughly for mop + vaccum. Although it does an acceptable job cleaning, the mop tank was broken twice in the past months. The brushroll is already worn out and the brushroll door also got broken. In no way I have abused the product. These are beyond minimal wear and tear of a good quality product. Usually the replacements are expensive and out of stock and not covered by warranty so its an additional $ . The software could also do better there are occasional glitches but not a deal breaker. So overall 3stars for doing the job but for quality 2 stars.

Quiet and does a really good job. The tank hold quite a bit. I have dogs that shed and it keeps up with that and the dirt.

Works really good at picking up dog hair and mopping is great for muddy dog prints

Very satisfied with the robotic vacuum cleaner as it is functioning as promised. Very reliable product and no issues so far. No glitches noticed. Great product Shark matrix!

We love it, it does a great job, but it mops much better than a previous, more expensive brand we bought at Target.

A great idea and value at the time but this will be a vaccum you'll need to babysit a lot. It gets lost. Stuck in corners, and dies. I spend more time looking for than enjoying the automation.

The Shark Matrix Plus 2 in 1 robot vacuum is so worth the purchase. Easy to use, keep up with the daily vacuuming and light moping.

Very good product! My wife love it because now she doesn’t have to clean everyday

We have 2 large dogs that shed and this shark is absolutely great. We purchased this because it creates a floor map and systematically covers the entire floor. Its very quiet in comparison to an older Roomba we had previously. The app is robust as well. No beefs so far after several months.

I’ve had a few robot vacuums and I have 3 dogs. This one excels past my expectations and is so easy to clean! 10/10 recommend! Thinking of buying a second one!

"Antonia" the name that we choose for the Shark Matrix Clean it's exceptional. We are in love with Antonia and want to try more Shark items. Thank you.