Customer Ratings & Reviews

Works great! Wish I had the higher end model. The only downside is having to replace the water.

Easy to use and my wife loves it. Happy wife happy life

Very easy to use and the app is user friendly cleans greats and does not miss a spot.

It is nice to vacuum and mop at the same time. The app needs some work

Works decently. Doesn’t get into corners like I would like and the mopping does okay. Good for daily maintenance. Still requires a manual vacuuming and mopping from time to time. Knowing what I know, I wouldn’t buy it at full price, definitely worth it on sale.

I like it, the app was easy enough to set up, and the robot hasn’t gotten stuck yet. A couple times it had trouble finding the dock, but I believe it was due to the way I had set it up. Follow the instructions and you’ll be good.

works great, really like the self-cleaning and return to charger features

Mop does fantastic and set up was easy. I did have one issue, but contacted Shark and they resolved it immediately.

Best purchase ever! Great deal! Best Buy! Always! Thanks!

The vaccum works well on hardwood and pretty good for what it is on carpet. When the dog is in heavy shedding mode it gets brush roll stuck very often. Need to clean in out by hand and dispose of the hair. I do have an extremely hairy dog and it comes close to bogging down my Dyson plug in vaccum at times if there are big clumps.

Absolutely the best robot vacuum Ive owned. Vacuums and mops, maps your home so it can be set to clean specific areas or even avoid areas you dont want cleaned. Easy to use and so quiet you forget it is running.

Works good, but suction Pa lacking... Works great for hair

All though it worked extremely well for a few months it then did not mop. My husband and I tried to reset it but it would only vacuum was sent for repair but the pieces were too expensive so Best Buy gave us a credit.

My wife and I have had this for a little over 2 weeks now and are wondering why we didn’t get it sooner. To start off we used to have and older model and it really didn’t get the job done so we bought this one and it really helped maintain my house with having a Rottweiler and a Chihuahua that also doesn’t disturb my dogs overall 10/10

This robot is great my floors have never looked better and saves me so much time. Im so glad i got one that mops and vaccums! Replaced my 6 year old robot vaccum and this one is sooo much better! I love it!

Everything is good but only difficulty is to fill the tank twice while mopping. Could have given a bigger tank.

Went through many robot vacuums. This is the best one! We hsve two goldens and the fur gets everywhere. It vacuums and mops, what more could we ask for!

Easy to use and does a great job on my hardwoods and short rugs. The self emptying base is a great feature and allows me to vacuum a ton of times without even having to think about it or lift an arm.

It definitely works good the vacuum is nice the mops nice but it does have difficulties draining the vacuum of the debris into the container

I had the older model that would not map my house very well no matter how long it ran. This new model is great, love that it mops the floors for me. I was amazed how much it scrubbed off my kitchen floor.