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Customer reviews

Rating 4.2 out of 5 stars with 1241 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,241 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sharknado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and efficient. Love the compatibility with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definite Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! So convenient, easy to set up. Worth the money for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robo Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product so far. Used it for a week now. Picks up debris on floor great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cant complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing does just what i need it to. Cleans the floors very well. You can also take everything apart and order new parts. The vacuum is very fixable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works gradually around my room & kitchen & my living

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing as long as nothing gets stuck like shoe laces or rugs. Mop function is ok only used once.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark vaccum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, very nice vaccum and mop. I love the way this cleans the floor.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Shark self emptying robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark robot, but this one doesn’t map room by room like my old one did. It makes you map the whole house which is very inconvenient.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Bernadette,

      Thank you for sharing your feedback. We completely understand how important room-by-room mapping can be for convenience and customization. Our current design focuses on mapping the entire home to optimize cleaning efficiency, but we know this feature matters to many customers. We’ll make sure your input is passed along to our product team for future improvements.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Happy with my ourchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart system and easy to install. It does well notifying you of errors, like the roller needs clearer. There are errors that seem to be false, for example it thinks it’s on a ledge but it’s only bumped up against a floor vent. I still think it’s worth its value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I love it. Will make your home chores some much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A Lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a household of two boys and two dogs this has been a lifesaver! So easy to switch from mop to vacuum and it is amazing how good a job it does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy clean, everyday setup clean, one month change one time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to vacuum and mop at the same time. The app needs some work

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it easy to use and does a good job cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Vacuum good. Mopping no.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for less than a week. So far it does a great job with vacuuming. I have been running it every day. I mopped once with the machine. Don't bother buying it for mopping. I realize it's just supposed to be a light mopping but it did not do that well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark robot it keeps my house clean at all time I glad to have it at homa

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Works good cleaning but horrible app and constant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly stuck won’t come back to dock Locks up on app suspends to charging but stays at stuck on charge even 100% charge no a good app horrible app and constantly losing signal to robot

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Thomas,

      Thank you for your feedback. We understand how frustrating it must be to have the robot constantly get stuck, fail to return to the dock, and experience app connectivity issues. Your input is really valuable to us, and we appreciate you sharing these details. This isn’t our usual standard, we understand how frustrating this must be and we’d appreciate the opportunity to make this right. Please contact our Shark Robot Support team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so they can review the issue in detail and assist you further.

      Kind Regards,
      Shark Clean NA

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time Saving Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Machine , true Time Saving , Clean better than Human , highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my sharkie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! Makes life so much easier specially on this busy holiday season

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccum does exactly what you would think it does, it cleans on a schedule. However, keep in mind if you are considering buying it. It hates cords, shoe laces, or even socks. If left on the floor it can and will suck it up and get jammed on anything that is not heavy or anchored down. But it is a very easy process to fix and clean out. Secondly, it can only map 1 floor of the house, if you wanted to move it upsets or to a basement, you would have to manually hit the "clean" button on the device for it to work, using the app will cause it to get "lost" or just re clean the same area. Overall, try to buy it on sale rather than full price, it will make the cons seem less significant.

    I would recommend this to a friend