Customer Ratings & Reviews

The Kraken-per our dogs I had to send her out a few times to learn/map the house. Over time she changes her pattern. Doesn’t clean the same. I’m amazed at how much “stuff” gets picked up. I think I can do without the mop part. Kinda a pain in my opinion. For some reason she only cleaned half the area today. Will keep an eye on that. Otherwise more than I expected really. I’m happy with my purchase

As a vacuum cleaner it is very good, it has large wheels, it doesn't get stuck in furry carpets, As a mop also works well, the only downside is that the cleaning tank on the base only works when using the vacuum cleaner (if you install the mop, the base will only be used to charge the battery) Other issue is the restriction to install the APP in foreign Countries

Stress relief, reduce your amount of time when you clean the house

Excellent device. Good cleaning, good app. Easy to use.

It cleans well it is a little loud but not to bad.

Love this vacuum. it does such a great job. Get the warranty, because it will break after a year of use (if you have pets). But i love it so much I just keep repurchasing

So far so good. This vacmop does a great job and seems to be pretty thorough. We like it better than our old Roomba that seemed to conk out on us and always was having issues. Similar to other reviews you might see, the app is lacking. I wish it had some more features, but overall easy to use. At this point it has run about 18.5 hours without any issue since first bought it. So of course still a lot to be dtermined, but at this point, we are happy that we went with this Shark!

I'm familiar with the vacuuming (I also have an AE2500), and this has much more power, but I'm reviewing mopping. It mopped better than I did. Seriously. I tested this: I mopped my floors first (Swiffer wet). I didn't pickup much dirt. I then set this up and after mapping, I threw on the mop. Seriously?! It mopped the house and picked up much more dirt than I could manually mopping. Time will tell, but based on initial performance ... yes. Get this.

I was lil skeptical about this robot for some reviews I read before but after 1 month of use I can give a honest review, I have 2 dogs and 1 baby, this is a clean changer, it really helps with dust and dog hair, it mops really good, is not for large spills but for your everyday it works perfect. You set the map and schedule you want this machine cleans and then it does his work. I really love it. In my case I use a steamer machine once a week to sanitize and the shark robot everyday. Love it!

Once I figured out how to mop, I'm loving this little cleaner! My rugs and carpets are clean again, and I no longer need to mop! Love it's cheerful song as it begins to work.

Amazing product I bought two one for me and one for my neighbor. I waited until Black Friday to get it for great price

I absolutely love this robot!!!! I was so surprised by the ability it had to map my house and how efficient the vacuum was.

Worked great. Til it didn’t. I’ve had it almost a year. The app doesn’t work right anymore. It doesn’t have a map of my house anymore so it just cleans wherever. It gets stuck all the time on nothing at all. Just stops in the middle of the carpet. The mop doesn’t mop at all anymore For more than $400 I expected it to last a little longer than 9-10 months. Very disappointing.

I love the shark vacuum and mop. It works great. However, there is a design flaw with the fluid reservoir. It has a small plastic clip that breaks pretty frequently.

Very intuitive, and instructions make it try and error, but easy. Much better than a maid or cleaning the large floor space myself

My absolute favorite vacuum! I love that I can send it to vacuum while I’m not even home! Picks up all the pet hair great!

I was concerned with a single sweeper and it also being mop capable that both would suffer in performance. But we took a chance and both work great. We did upgrade the sweeping brush to a three brush but it works well either way. Mopping is honestly better than anticipated. You will still need to clean and scrub but this definitely extends that out a lot while ensuring all the hair and dirt is mostly gone. I think the only issue I found is with the new method of tracking and mapping is certain areas lower to the ground it doesn’t even attempt to go under which is unfortunate. But I recommend it still over any other smart robot vacuums.

It does what I want both vacuuming and mopping. Does not hit the deep stuff but a few runs gets the vast majority of the stains.

I love this it makes my life alot easier at home especially with kids ..

Great product at a great price!! Ready to use and works so well!