Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1187 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,187 reviews
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I like the lidar version rather than the camera version. The mopping attachment works great for when you don’t have time to mop your self. The “matrix mopping” or “spot mopping” mode does help with those kitchen floor stains. But super stuck on stains may need two or more rounds. I believe this is due to the amount of water that is used which will help dissolve the stains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as my wife has an injured back. She loves being able to vacuum and mop while she relaxes her back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is one of the my best purchase from best Buy. It really works great and i am loving it.. Super easy, just sit back and relax and let robot works for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our vacuum keeps our house spotless! It works while we are gone so we come home to a clean home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this vacuum robot in December and we are impressed with how it works. Requires minimal maintenance but provides best results. Picks up all the dog hair and mops very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have several models from other brands and this is the first time I find a robot vacuum that satisfies my expectations. I would recommend it without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. I love it. It helped me a lot to mop and clean the house. The machine works very good thank you to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss get it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I was nervous about spring so much money on it because I could do all of this myself. But I kept reading the reviews on different sites and I finally broke down and bought it. I don’t regret it. I love it and I turn it on late at night to vacuum the floor and after it does that. It mops the floor. I am very thankful for the work it does. I’m very happy. Best thing I could do for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pis lulu

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use absolutely recommend the mope is really interesting I just love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Wife's helper.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great buy for the busy family. Not the best mopping but perfect for multiple times a week. works really good for cleaning all the floors while at work or at church. Once mapped, you can send it to do single rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice robot to keep around.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app with it for designating areas and mapping areas for both wet or dry clean up. Easy to clean and use. Helpful for keeping up with the light clean up and keeping the hardwood shiny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it with hardwood floors and pets and kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Takes some time to set all the zones up for it. Once that is done the vac will go over the floor and will find dirt we missed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy it! Makes housework chores a lot easier on this mama of 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has made my life so much easier. It cleans the whole house and uses a pattern, unlike the random go-everywhere with the Rumba

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the charge doesnt last long.Other than that,it cleans well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mopping from the couch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing like mopping while sitting on the couch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robo does everything it has to. Sometimes it needs somebody to follow while its stuck between dining chairs or carpets. Slow but cleans well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robovacuum is great.It helps us to keep down the pet hair and it has a great feature that allows us to focus it on certain areas.We know are high traffic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my morher for morhers day and she loves it. it does a great job mopping and vaccuming. the directions are very clear how to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little robot. Only thing that seems to be an issue is the little arm brush, it tends to get work down and pop off. Device still works well though.

    I would recommend this to a friend