Customer Ratings & Reviews

No complaints! He works amazingly. The shark mop/vac is a great replacement for my old shark vac that we’ve had for so many years! So happy with this purchase! Every home should own one!

Amazing .... works great and with the best results

Very good, does well cleaning, can have smaller components break, amazon has replacement kits for 30 bucks with tons of components to fix all minor issues

Got this as a gift for my brother as he has four little small dogs and very active. They have tile floors and so far he loves it. It keeps the floors nice and spotless.

Convenient little device. Fairly quiet and does a reasonably decent job. Should've bought one sooner.

Very easy to program and cleans great. With the mopping system it gets my floors shiny.

Went through many robot vacuums. This is the best one! We hsve two goldens and the fur gets everywhere. It vacuums and mops, what more could we ask for!

I love the vaccum part of this and self emptying. I do think the mopping part of this could be a lot better. The mopping pads are very thin. When my floor is mopped it it left with streaks.

Easy clean, everyday setup clean, one month change one time

Love this thing its really making my life easier especially with 3 dogs in the house

This cleaning bot has really changed the game in our home !! Works amazing!

I purchased this to replace a previous Shark bot and it's doing great. The learning feature for the map is actually pretty impressive, as we have lots of obstacles for it on most days with a teenager and home business changing the terrain on the regular without beating up furniture and walls. It does a solid job of picking up dust and a lot of pet hair. I have not had a chance to run the mop function yet, but it seems like something neat to try out soon.

Was hesitant to spend the money on a robotic vacuum but am so glad that we did. Have been a Shark Vacuum owner for years so I chose to go with the Shark Matrix Plus 2in1. It is great! With a shedding dog in the house it does the job on both carpet and laminate flooring. Love that it can also mop the floor - a lot easier than doing it with a mop and pail!!

Robot cleans great. Fast and easy setup. Highly recommend.

I've had this for a couple months now and my only concern with this is that no matter how many times I map my house, there's still spots that it won't go over. The 2 in 1 function is great and easy to remove and change.

The vacuum and home mapping is super easy to use! I feel like the mopping takes a little longer than I’d like, so we haven’t used that feature as much. Still such a great buy!

Great product would buy again. Wouldn’t change anything about it.

Gift from family who wanted me to have technology help with cleaning. I'm delighted with the Robot vacuum!

So far I’ve had a good experience with my Shark and My Best Buy Plus. The member pricing and added benefits definitely helped me save money on purchases.”

Mop does fantastic and set up was easy. I did have one issue, but contacted Shark and they resolved it immediately.