Customer Ratings & Reviews

My mother wanted this for Christmas. I was skeptical but after setting up and seeing the home mapping feature go into work I quickly saw that this was totally worth it

We named ours Jaws. It hunted me down on day 1 when trying to get a marker out of its way. 10/10

The Shark Robot Vacuum is a wonderful helper with the house chores. Minimize my actual cleaning time a lot.

Absolutely love this product was such a great investment my wife loves it because she no longer has to sweep or mop!!! We have hardwood flooring throughout the entire house an it does a great job vacuuming and mopping so easy to program and it empties it self!

My best helper ever, made my cleaning way faster and easier.

Sharkira is a big help in keeping the house clean. Learning to plan and plot with the app is time-consuming and I can't find an option to map both the 1st and 2nd floors and save both maps without losing the first floor mapped. This part is not user friendly. However, the performance is great. If Shark or Best Buy have any guidelines or suggestions, please let me know.

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I was skeptical about this actually working. Im totally amazed and surprised the great job that it does. I would definitely recommend getting this.

It's a good vacuum and mop for the money a little bit louder than I thought

Haven’t used it yet but the customer service when purchased was great!

This is a great product. Having a German Shepherd, a cat, and 3 kids, we really put “Harry Henderson” to work. I would highly recommend this product

works great! Love the self emptying but wish it came with more pads

I have a rather complicated one floor house with a husky and this thing makes it look easy. Does exactly what i want it to do and saves me time. The mop feature works excellent.

[Employee of bestbuy] This thing cleans so well. Makes my life super easy.

It works as expected. Except it can't cross a carpet and then mop a floor unless you pop in the mop. Maybe because it can't climb the threshold with it on...?

It takes a bit to map out the floors to be cleaned.

Great combo mop and vacuum robot. Easy to use but mop does use a lot of cleaner. The mop does a decent job of cleaning.

I love this vacuum. I tried the Roomba first but it was forever getting stuck. With the Shark AI Ultra it has radar and spots the things to go around. The only issue I've had was it getting stuck with something on the floor that wasn't meant to be vacuumed, but this was owner error! Haven't used the mop yet but love the way this vacuum cleans.

I love this vacuum. I have 4 cats and this does an excellent job of picking up their dander. I like that the machine self empties without bags. It has made keeping my floors cleaner and with less effort than a conventional vacuum. Would highly recommend this product.

Work amazing. Makes my life alot easier not needed to clean floors all the time. We have 4 cats and a dog.