Customer Ratings & Reviews

I have a rather complicated one floor house with a husky and this thing makes it look easy. Does exactly what i want it to do and saves me time. The mop feature works excellent.

I was skeptical about this actually working. Im totally amazed and surprised the great job that it does. I would definitely recommend getting this.

It does not vacuum well but keeps me sane when I’m busy. We have animals and this vacuum is not really made well for animal hair/fur. The AI for learning rooms is good. It’s also a bit noisier than I’d like, but I have nothing to compare it to. I might just be picky about the noise level. If you don’t have pets, this could work well for you. Also the battery life drains wiggly after a year of use.

This thing is legit! I have two chocolate labs who love to shed and keeping up with vacuuming was tough. Now I vacuum once a month and let this thing vacuum once a day. No more dust bunnies or fur bunnies. House is all hardwood and area rugs. The mapping function is amazing.

My last vacuum robot was an expensive irobot. It eas getting old and i was tored of curting hair out of it. This was half the price ans way better! Mops too which is aweosme. I habecrecommended this to manu people already in two weeks. Lots of control and mapping features.

It works as expected. Except it can't cross a carpet and then mop a floor unless you pop in the mop. Maybe because it can't climb the threshold with it on...?

Overall it is great. I wish it had a longer battery life, i have 2000 sq ft home and if doing whole house on high setting it does need to charge. Wont take a star off because it does state will do 1500 sq ft house. Product works as described

This is a great product. Having a German Shepherd, a cat, and 3 kids, we really put “Harry Henderson” to work. I would highly recommend this product

Works great on all floors and is easy to work with app

It’s the best robot for cleaning running smoothly It’s make the flooring very clean. I’m really happy that I get it from Best Buy. The best choice that I get anyone ask me one to 10 it’s hundred to 10.

The Shark Robot Vacuum is a wonderful helper with the house chores. Minimize my actual cleaning time a lot.

Great combo mop and vacuum robot. Easy to use but mop does use a lot of cleaner. The mop does a decent job of cleaning.

I have always liked Shark. This thing REALLY works. Its fascinating to watch it run around the house. We have 3 dogs that shed and this takes care of that. My wife loves it. We run it 2 scheduled times a week. Worth every penny!!

I enjoy it very much it helps keep the house free of pet hair and mops the house for me during the week and then when I do my deep clean on the weekends it’s more manageable. The only thing is the clip for the mop part damaged and broke I haven’t had it for a year yet I’m not sure if that’s something that I can take in and be repaired or replaced but right now it’s only been able to vacuum.

I havent had any issues. Sometimes we have to clean the roller brush from time to time, but that seems normal. I havent used the mop function yet though.

I love my new robot vacuum! It clean very good, take time to come back and reclean, mopping clean. It is a good size which gives it clean under bed and cabinets

I’ve had this for almost three years and I would not purchase it again. I’ve already had to replace the mop bin twice. The first one stopped dispensing the cleaning fluid and the second one started leaking all over the place. The warranty didn’t cover it so that’s $50 each. The cover that holds the roller also broke and the rubber strip that protects the walls and furniture came off. I hate that you’re not able to re-explore a single room, you have to do the entire house. My next robot vacuum/mop will not be a Shark.

Works great easy to use great for dog hair clean great

Cleans just as good as our shark vac if not better. Super convenient if you have a busy household.

This is the best robot vacuum I have ever used. It does a wonderful job on carpets and on hard floors. It is my new best friend. I have not used the mopping feature yet. It actually cleans by carpet better than my upright vacuum.