Customer Ratings & Reviews

I absolutely love my SHARK vacuum. I love that It maps out the house and I can set it to vacuum different areas. I am able to set a schedule and also omit areas that I do not want mopped.

Product works great on hardwood and carpet, runs every day, even picks up kitty litter

It's really a good buy. The vacuum clean excellent. We recommend it.

With 2 very shedding dogs in the house and an extremely busy schedule it’s great to come home every day to vacuumed floors. It does a great job and has relieved me have having to vacuum

This works very well!! I loved it, helped keep the home clean.

This is one of my favorite things to have in my home. It works great and helps keep my floor clean.

overall it works great the mapping and cleanings of the whole house . would buy it again

I have two German shepherds that shed a TON. This vacuum helps tremendously with keeping the hair swept up and the added dirt bin is so handy. The mopping feature isn’t the greatest as you can only mop in targeted areas but the other then that it’s great!

Best purchase ever. I love being able to have the robot do some of the cleaning. I have 3 littles needless to say keeping on top of the floors was a ton of work. The shark vac mop robot does the job.

Excellent product. My wife so so so happy:) :) The quality is great

Great new tool for the house. Cleans both hard floors and carpet rooms.

quite and very thorough. Loving it's performance! Highly recommend.

Absolute trash. It worked for a few weeks then it stopped and now it’s not longer in the return window. I will set it to vacuum a room and it will end up in rooms that I didn’t set it to. Also when I set it to vaccum and area it doesn’t do the whole area, after a few minutes it will say returning to doc, and when it shows the map of what it cleaned, it says it cleaned the whole area even though it didn’t even enter some areas that I set it to. It will randomly not be able to find the doc. Other times, when it’s done cleaning it will say returning to doc but it ends up roaming the house in areas I never even set it to, and since it says returning to doc on the app, I can’t make it return to doc. I have to pick it up and take it to the doc. It also says it hold two months of debree in the base but after two weeks it wouldn’t vacuum anymore until I emptied it and when I did, it wasn’t even full. It is supposed to be able to detect things in its way, but it constantly get stuck trying to get over the base of a lamp instead of just going around, or getting caught by the legs of the chairs. Instead of just giving up and going around it will stay like that, running into whatever it is until I go and physically move it. Because of alll these problems I can’t even set it to clean when I’m not home. I expected a lot more especially for the price. I feel like it really messes with you too because it works for a few weeks and by time it starts having issues it’s too late to return. I saw a lot of people say this but decided to take a chance anyway and I wish I wouldn’t have.

Only thing it's missing is auto-cleaning the mop stuff, but at this price point, I can't complain. It cleans well, works great, replaceable pads are a huge bonus.

The app isn't very user friendly. The device is much more quiet than the competitor brand I bought first (and took back). Floors are clean!

This is the second vacuum we have purchased. First with the mopped fearure. Having two big dogs it really helps keeping the floors clean.

It mops and vacuums, but when the water runs out it does not continue to vacuum. I am so disappointed. My old robot was not a shark and when the water ran it, it at least continued to complete the vacuum portion. My old application and robot also showed me which room it was in. I had no problem setting it to run and then leave. I cannot do that with the Shark. I have to stay home so I can refill the water when I want to mop.

Although sweeping is not an ideal task, when the duo is assigned it, it functions flawlessly.

So I love Shark products. This is my 3rd robot vacuum. 1st one from Shark. I love it. Picks up everything. I have 2 labs so lots of dog hair. Works great. Great purchase, great value. Haven’t used the mop as I haven’t really needed that. I just like the dog hair picked up daily

Love the shark so far, the vacuuming feature is great, however the mop attachment can be temperamental