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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1334 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,333 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great bot!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can sweep and mop at the same time. Also its not that noisy! We recommend this robot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot vacuum! Love the option between vacuuming and mopping

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! On occasion gets a little lost but over all works good for what we need it to! Adjusts to kid toys and will go around em if the are in the way. Have not had any clogs from hair and we have a dog as well. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love it i can run it whole gong out and it clean amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but suction Pa lacking... Works great for hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruce 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Replaced our old shark. We named this one Bruce 2.0 It does amazing with vacuuming and mopping.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app isn't very user friendly. The device is much more quiet than the competitor brand I bought first (and took back). Floors are clean!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the roomba we had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it really sucks it picks up better than our plug in vac and I don’t have to push it around it empty’s and does its thing it even found a sock we had given up on seeing ever again very happy with it

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works sweet! However, can't get the app to work. I purchased the product in the US, but as a gift and brought it overseas to the middle east. Every time i try to add the robot to the wifi, it goes error. Might have to do with the location, but manually works neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Mop vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second vacuum we have purchased. First with the mopped fearure. Having two big dogs it really helps keeping the floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharkie shark

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weve had this for 8 months now. The mop attachment did mess up, but shark replaced it quickly after walking me through the teoubleshooting steps. Hasnt failed since. The shark app could use some work but the vacuum is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So clean!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a great job! I have dog who sheds and a cat and am in an area with lots of wind and dust from construction- this model sweeps up all dust and pet hair daily and is easy to empty! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robo vac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robo vac, the only downside for me is it can’t fit under my couch because of the Lidar sensor on top, other than that it does a great job for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good vacuum and mop for the money a little bit louder than I thought

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Vac/Mop Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good vac/mop robot. I had to replace my IHome robot after it died on me and I bought the Shark robot to replace it. The Shark does a much better job at vacuuming and mopping works great. My opinion is it's a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Use it everyday and it makes life simpler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good product , in moping not that much but in all its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but the customer service when purchased was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected! GET THIS ONE!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited a year and a half to see how this lasts before actually writing. I use to own a roomba but ended up getting this because it could do both vacuum mode or mop mode. Mop mode is not use as regularly in my home but my god does this help with daily cleaning and spot cleaning as needed. The mop mode is great and useful we just don’t go through the very minimal effort of swapping the containers. With that being said, this is not a fault of the machine but rather my laziness. When I have the mop set up etc, I’m not sure if this is better or same as my mom idea mopping.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than most, still has issues wanting to climb certain table legs and doesn't do well on thresholds from room to room.

    I would recommend this to a friend