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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1188 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,188 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far way better that my old Neato. I have not used the mop attachment yet. But, the vacuum has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark AI 2in1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes life so much easier! Cleans wonderfully! I am completely satisfied with my purchase and even plan to buy my daughter and son in law one for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected, worth of the money you put.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, only suggestion I would give is to make the mop to auto clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered on time; works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I’ve ever bought

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never liked the rumbas at all. Bought a shark and was blown away by the performance way better than the competitors 115,000% recommend the shark over any other robot vacuums

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good! It helps clean the house and empties itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHARK MATRIX PLUS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this new shark as the added "vacuum" that is has really makes a nice difference from the older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the vacuum! Does a great job and is easy to set up even for a non tech person like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Does an excellent job of cleaning and vacuuming. Definitely worth it. Would recommend to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, it works like it should. No regrets. Two thumps up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love! Had a basic IRobot before and so glad that I chose Shark! It does all the cleaning for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect “Cleaning Lady”

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Definitely the Perfect “Cleaning Lady” - My floors stay clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Triple love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love it ! How’s that for a review ? Wish I got one sooner. Shonda in Sanger Texas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best purchases we’ve made! We have been using our shark matrix since we bought it. It’s been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark smart vacuum-mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy to set up. Use it everyday and set the schedule. Does not get stuck. Mop function works well also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans up pet hair well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my shark! It was easy to set up and does a fabulous job cleaning up . We even have pet hair that it deals with easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The application setup is kind of confusing but the vacuum does a great job cleaning the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharkee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, especially the mop up feature. The app is great you can identify every room, clean certain areas from your phone or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it; it does an amazing job. I rotate the extra pads in the washer to keep them fresh. I initially bought an iRobot, but it didn't quite meet my expectations. Since switching to a Shark vacuum, which was also more budget-friendly, I've found it to be far more effective for my needs. If you shed a lot of hair lol, you will need to remove them from the rollers every once in a while. An error comes up saying the roller is stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about robot vacuums. My wife and I are pleasantly surprised. It isn't perfect, but does a great job. We haven't asked it to mop yet. She actually learns a bit as she vacuums each time.

    I would recommend this to a friend