Customer Ratings & Reviews

Awesome so far way better that my old Neato. I have not used the mop attachment yet. But, the vacuum has been great.

This product makes life so much easier! Cleans wonderfully! I am completely satisfied with my purchase and even plan to buy my daughter and son in law one for Christmas!

Works as expected, only suggestion I would give is to make the mop to auto clean.

Product was delivered on time; works like a charm!

I have never liked the rumbas at all. Bought a shark and was blown away by the performance way better than the competitors 115,000% recommend the shark over any other robot vacuums

Really good! It helps clean the house and empties itself.

We really like this new shark as the added "vacuum" that is has really makes a nice difference from the older models.

Absolutely love the vacuum! Does a great job and is easy to set up even for a non tech person like myself.

Working great. Does an excellent job of cleaning and vacuuming. Definitely worth it. Would recommend to get.

Its good, it works like it should. No regrets. Two thumps up

Absolutely Love! Had a basic IRobot before and so glad that I chose Shark! It does all the cleaning for me!

It’s Definitely the Perfect “Cleaning Lady” - My floors stay clean!

Love love love love it ! How’s that for a review ? Wish I got one sooner. Shonda in Sanger Texas

It is one of the best purchases we’ve made! We have been using our shark matrix since we bought it. It’s been working great

Works well and was easy to set up. Use it everyday and set the schedule. Does not get stuck. Mop function works well also.

LOVE LOVE LOVE my shark! It was easy to set up and does a fabulous job cleaning up . We even have pet hair that it deals with easily.

The application setup is kind of confusing but the vacuum does a great job cleaning the floors.

It works great, especially the mop up feature. The app is great you can identify every room, clean certain areas from your phone or tablet.

I absolutely love it; it does an amazing job. I rotate the extra pads in the washer to keep them fresh. I initially bought an iRobot, but it didn't quite meet my expectations. Since switching to a Shark vacuum, which was also more budget-friendly, I've found it to be far more effective for my needs. If you shed a lot of hair lol, you will need to remove them from the rollers every once in a while. An error comes up saying the roller is stuck.

I was skeptical about robot vacuums. My wife and I are pleasantly surprised. It isn't perfect, but does a great job. We haven't asked it to mop yet. She actually learns a bit as she vacuums each time.