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Customer Ratings & Reviews

$389.99
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Customer reviews

Rating 4.2 out of 5 stars with 1299 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,299 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet works nicely doesnt get all dog hair at all but that was expected neither did the roomba i got fluffy dogs. Easy to use simple set up does what I need to do would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Triple love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love it ! How’s that for a review ? Wish I got one sooner. Shonda in Sanger Texas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work done during last one year did not have issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my home! I love it and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Totally Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a GAME CHANGER when it comes to dog hair! I am amazed at how much hair it picks up that I never noticed was on the floor even after sweeping with a broom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot. Smart and effective. I was hesitant about the “mopping”, but it has proven to be a great addition for both vacuuming and mopping. Highly highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark bite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! The dustbin fills up fast though! Good luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it; it does an amazing job. I rotate the extra pads in the washer to keep them fresh. I initially bought an iRobot, but it didn't quite meet my expectations. Since switching to a Shark vacuum, which was also more budget-friendly, I've found it to be far more effective for my needs. If you shed a lot of hair lol, you will need to remove them from the rollers every once in a while. An error comes up saying the roller is stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vac/mop ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I could have ever bought. It vacuums and mops at the same time! I can ever start it while I’m away from home!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The application setup is kind of confusing but the vacuum does a great job cleaning the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be stronger than other brand man around stuff better

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark matrix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does good as a vacuum even with our furniture and other things around. We have not tried the mop yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. the Sharki3 romba works very well. Just a little tedious that when you want to.mop you have to go switch from.one to another. Add water and soap. Overall its a 10+

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Clean good, poor map.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cleaning hate the mapping. Seems to get lost more often than I like. Problem didnt notice until after return period. Overall, i love it but if mapping was better would be amazing.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Matrix Plus 2in1 Robot Vacuum & Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark Robot Vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this item easier to use and I love it. I like it better than my previous Neato robot vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it maps out your house so you can designate each room. You can also set it to only mop certain places and it has a great spot feature

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    NEED THIS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILL NEVER LIVE WITHOUT THIS IN MY HOUSE AGAIN! WE HAVE THREE DOGS AND CHILDREN! EVERY MORNING WE WAKE UP TO CLEAN FLOORS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Made easy my life. Don’t need to worried about dust

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Shark matrix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good suction and maps room well, mopping attachment not used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good! It helps clean the house and empties itself.

    I would recommend this to a friend