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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1299 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,299 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Matrix Vac/Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a real nice job mopping, don't have to redo any areas or spot clean anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good robot vacuum, parts degrading are the only issue

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Light duty and confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another Shark robot vacuum w/o the mop feature and 30 day storage bin. Very happy with it, so we purchased this one for the other floor that needs weekly mopping. Sadly, it did not perform well. It seemed to be easily confused for mapping, where our other is just fine, and the mopping itself was more trouble than it was worth to swap out the unit for charging and emptying the dust bin. It does a delicate damp mop drag, and really doesn't justify the effort for the minimal effect. And, last but not least. The battery isn't robust enough to do one full mopping pass of a 700 sq ft. floor area Our other has no battery issues at all. Oh well. We returned it after two weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my new shark . Is helping me a lot to have my house clean especially when you dont have time ti clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    You NEED this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly efficient and when scheduled, my whole floor is cleaned while I’m away. Best purchase I’ve made in years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark 2 in 1 Robot Vacuum and Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Robot Vacuum & mop to use in our home. The vacuum portion is the part we have used. Getting ready to use the mop portion. Works really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, both the vacuum and the mop. So glad i purchased this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years later, and she still does the job. If you have a big dog that sheds alot, you will have to empty the canister more. But, it is very advanced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my boyfriend. He loves it. Keeps our hardwood floors nice n clean all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharkira

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the shark vacuum and mop really comes in handy it does a good job mopping I recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Does a great job, I have pets and little kiddos and it gets it all!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart Sharky. It does the exact thing I wanted. It swipes very well and mopes very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, cleans and mops I love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really been enjoying this! It Vacuums and mops.  saves me a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and and you can time it and every area of the house you want it to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    5 Star Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. Does the work and never complains :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharks Robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working super fine. I can believe how much dirt this little friend is capable of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great and seems to mop floors good qould recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great silver super Shark!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Shark! So far doing great with everything! Happy with the purchase. AND BY THE WAY, BEST BUY MATCHED A COMPETITOR AND WE SAVED HUNDREDS!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum is cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I have 2 units it both sides of my house so I don’t have to move it it does a great job

    I would recommend this to a friend